Evaluation and Assessment Manager - Gephardt Institute for Civic and Community Engagement
Washington University in St. Louis
Location: St. Louis, Missouri
Internal Number: JR62294
The Evaluation and Assessment Manager is the Gephardt Instituteâ™s lead specialist and collaborator in assessment, evaluation, and research to inform program design, implementation, continuous program improvement, and organizational learning. This position ensures data-informed and strategic practices for both academic and co-curricular initiatives, with attention to student and participant learning, community impact, and institutional impact.
This position oversees the continued development, implementation, and maintenance of systems and processes that promote efficient program information collection, organization, and dissemination within the institute and to key internal and external stakeholders. The Manager is responsible for monitoring and tracking progress through the instituteâ™s comprehensive strategic plan, using values-based assessment instruments.
The Evaluation and Assessment Manager is an essential and active partner for institute staff and collaborators, both participating in program design and enhancing assessment and evaluation capacity across the institute. This position is responsible for translating and communicating data and related findings into understandable and compelling insights for internal and external stakeholders.
Oversees evaluation and assessment to inform Gephardt Institute strategy and communications.
Develops, integrates, and leads evaluation and assessment efforts across all aspects of the program development lifecycle, including planning and implementation, in partnership with institute staff.
Manages, maintains, and improves evaluation and assessment systems for the institute and its partnership initiatives, with attention to student/participant learning, community impact, and institutional impact in academic and co-curricular spheres.
Manages all aspects of evaluation project execution, including evaluation project development, IRB applications and approval process, implementation, and data analysis.
Prepares data reports and dissemination for various internal and external audiences, including but not limited to institute staff and collaborators, National Advisory Council, university senior leadership, donors, and prospective donors.
Uses assessment and evaluation learning to inform strategic development, the instituteâ™s organizational learning goals, and knowledge about effective civic and community engagement practices in higher education.
Provides assistance to Gephardt Institute staff in benchmarking, focus groups, and research of leading practices in civic and community engagement.
Supervises and mentors a team of graduate and professional students to assist in fulfilling the instituteâ™s evaluation strategy.
Develops the instituteâ™s capacity for evaluation and data-informed practice, including designing and implementing plans in partnership with staff and other stakeholders. Â
Leads progress tracking through strategic plan and assessment of its impact.
Monitors and tracks progress through the implementation of the instituteâ™s strategic plan and emergent strategic priorities.Â This includes continued development of values-based survey instruments, providing recommendations for and developing additional tools and resources to measure impact, and analyzing and communicating progress and impact to diverse stakeholders.Â
Applies the instituteâ™s theory of change for undergraduate student learning and program logic models to inform evaluation strategy
Maintains active knowledge of the movement for the civic renewal of higher education. This includes reading and synthesizing current research and thought leadership, benchmarking effective practices, attending key conferences and gatherings, and sharing knowledge with institute staff and stakeholders. Â
Collaborates with university partners and other stakeholders to advance university evaluation and assessment strategy for civic and community engagement initiatives.
Represents the institute on university working groups and committees focused on assessment, evaluation, data collection and management, tracking, and monitoring.Â Collaborates with colleagues from across the university, such as the Office of the Executive Vice Chancellor for Civic Affairs and Strategic Planning, Office of the Provost, and Division of Student Affairs. Â
Contributes to initiatives, meetings, and events of the Gephardt Institute, including donor cultivation and stewardship, developing strategy and vision for initiatives, planning processes, proposal and report writing, special projects, and special events.
Performs other duties as assigned.
Ability to travel to on- and off-campus locations.
Work outside regular business hours as needed.Â
Remote work during alternate operations.
Applicant Special Instructions
Please include a cover letter and resume with your submission.
Masterâ™s degree in in social work, public health, education, higher education, student affairs, non-profit management, public administration, or a related field.
Eight or more years of full-time professional experience that includes work in higher education and work in or with community organizations.
Substantive knowledge of organizational strategy, development, and learning.
Advanced knowledge and experience of quantitative and qualitative data collection and analysis tools.
Knowledge and experience with data visualization tools and resources, such as Tableau.
Demonstrated experience providing managerial level support to organizational leadership.
Professional experience in a college/university setting addressing civic engagement, community engagement, and/or community outreach.
Substantive experience and theoretical and practical knowledge of civic and community engagement and community partnerships, including principles of effective practice.
Experience supervising or managing others and/or leading teams.
Strong ability to take ownership in driving and executing an organizationâ™s evaluation and strategic agenda.
Excellent interpersonal, problem solving, and relationship management skills, with capacity to handle challenging internal and external dilemmas or support colleagues through them.
Demonstrated initiative, with professional judgment to plan and execute responsibilities without close supervision.
Ability to function both independently and in a team environment.
Exceptional writing and editing skills with strong attention to detail, nuance, and clearly communicating about assessment, evaluation, and research strategy, processes, data, outcomes, and insights to lay audiences.
Excellent organizational, analytical, and project management skills.Â
Strong time management and attention to detail with demonstrated ability to manage details while maintaining a landscape view of mission, vision, values, and priorities, at both institute and university levels.
Demonstrated sensitivity, knowledge, and ability to build relationships, collaborate, and apply evaluation strategy within a racially, culturally, and socioeconomically diverse context.
Demonstrated understanding and appreciation of diversity, inclusion, equity, and access.
Commitment to the Gephardt Instituteâ™s values of Inquiry, Empathy, Collaboration, Integrity, Equity, and Action.
Energy, vision, initiative, creativity, empathy, humility, tolerance for ambiguity, ability to embrace and navigate change, sound judgment, diplomacy, tact, and sense of humor.
Enthusiasm and ability to work in a dynamic environment with multiple functions, audiences, and priorities.
Ability and willingness to work under pressure and during nights and weekends, as needed.
Bachelorsâ™ degree with three years related experience, or masterâ™s degree and one year of related experience.
$45,800.00 - $75,900.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.