Academic Advisor (SSP III) / Undergraduate Studies - Dean's Office California State University, San Bernardino
Job No: 501495 Work type: Staff Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:
Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want
The mission of the Office of Undergraduate Studies (UGS) is to support holistic academic services through various departmental programs and resources that promote equity, retention, timely graduation and student defined success for all undergraduate students. UGS supports the development, improvement, and maintenance of strong undergraduate programs and related policies. It provides leadership and input, as appropriate, for changing, enhancing or improving existing programs and policies. UGS also provides leadership in the development of academic support programs. Our advising teams consists of Advising and Academic Services and provides academic advising and guidance for our first time-freshmen and the College Advising Team that provides the same for continuing and transfer students.
Academic Advisors are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post-graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences that supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges.
Employment Status: Full-time, probationary, 'exempt' position (with the possibility of converting to permanent).
First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning on September 16, 2021.
Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.
Possess (preferred) or quickly acquire knowledge of university academic requirements, including general education, major requirements and other requirements.
Possess (preferred) or quickly acquire knowledge of university policies and procedures.
Be familiarthrough education, training and/or experiencewith advising and counseling techniques to assist, motivate, retain and graduate students.
Have the ability to form strong connections with students and foster their personal and academic development.
Have the ability to work in a fast-paced and dynamic environment; have a cooperative team approach and form strong working relationships with those in the office, around the campus and in the surrounding community.
Competence in Microsoft Word, PowerPoint and Excel software and other computer-based tools is required; familiarity with a Peoplesoft/Oracle student records system and with electronic advising software is desirable.
Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor.
Demonstrated experience and intermediate proficiency with computers, including standard office technology and Microsoft Office Suite (Outlook, Word, Excel), databases and student information systems required.
PeopleSoft experience preferred. Have a working knowledge of university academic requirements in general education; knowledge of university policies and procedures; familiar with advising and counseling techniques to assist, motivate and retain students.
Applicants must possess a general knowledge of the principles, practices, and trends of the academic advising field and possess the ability to adhere to the NACADA Core Values of Academic Advising or similar code of professional conduct.
Guiding students in the identification of academic and life goals and ways of pursuing them; assisting students with major and career choices and changes; assisting students with personal counseling; helping students construct, monitor and update degree plans to promote timely graduation; making referrals as needed to campus and community resources; and related topics. Establish effective and meaningful relationships with students. Collaborate with faculty and staff from academic departments and other units to facilitate effective advising and degree progress for students and ensuring timely graduation.
Education and Experience
Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Master's degree is desirable (particularly Master's a degree in in Psychology, Educational Counseling or a related subject).
Three (3) years of related experience in providing direct services to students in a higher education environment and/or at least three (3) years working in a Student learning center, academic success center, or an academic advising center.
Anticipated Hiring Range: $4,691 per month
Classification Salary Range: $4,691 - $6,683 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.