The Assistant Registrar provides operational support for Project Acceleration, a program that allows high school students to get a head start on their college coursework as well as to program directors for other specialized programs at both the undergraduate and graduate levels.
This position also provides support to technological initiatives within the department including the maintenance and testing of Banner Ellucian INB and Self-Service, DegreeWorks, Banner Workflow and 25 Live. This individual serves as the primary resource to troubleshoot any issues with the electronic transcript ordering service offered through the National Student Clearinghouse.
The Assistant Registrar also responds to inquiries regarding academic records and policies from internal and external parties. Additionally, the Assistant Registrar assists and supports registrar operations and events, including Commencement.
Duties and Responsibilities:
Serve as the liaison with the university's Project Acceleration office. Maintain the semester course schedule and coordinate the entry of Project students into the recruit, admissions, and student record modules as well as registrations for semester courses. Coordinate on-line grading process.
Assist with maintaining scribe within Degree Works. Code degree requirements for majors, minors, and concentrations. Test Degree Audit build to ensure areas are performing accurately. Update Catalog module to ensure course equivalents and attributes are assigned in the course inventory.
Act as a resource for the implementation, testing and maintenance of technological systems. Test upgrades to the Banner Ellucian system. Manage rules and roles within Banner Workflow. Utilize CRM systems to send automated messages to students at timely intervals. Assist with classroom reservation process for both courses and events in 25 Live. Assist in the training of faculty and advisors.
Supervise transcript personnel and serve as the university’s contact with the National Student Clearinghouse with relation to the electronic transcript order process.
Assist and support all registrarial operations, activities and events. Coordinate registration process with program directors for specialized populations of undergraduate and graduate students.
Assists in pre-commencement and commencement activities.
Bachelor’s degree required
1-3 years of experience in a Registrar’s office
Superior technical skills required for workflow and coding responsibilities.
Demonstrated ability to prioritize and work on multiple projects with efficiency and accuracy while meeting all applicable deadlines.
Knowledge of the Student Records component of the Banner system.
Superior communication and interpersonal skills.
Knowledge of Word and Excel.
Strong commitment to student service.
Master’s degree preferred.
Technical expertise to manage online processes and workflow operations.
Ability to work collegially and productively with others in group projects to complete projects under tight deadlines.
Ability to research and resolve problems and issues regarding academic records and degree eligibility issues. Familiarity with Degree Works.
Excellent command of language in both oral and written form.
Ability to use Word to communicate clearly and effectively regarding academic records and degree eligibility issues.
Ability to create Excel spreadsheets and to manipulate data therein.
AD160 - Administrative
General office environment
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.
Seton Hall University is a major Catholic university. In a diverse and collaborative environment it focuses on academic and ethical development. Seton Hall students are prepared to be leaders in their professional and community lives in a global society and are challenged by outstanding faculty, an evolving technologically advanced setting and values-centered curricula.