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Wilmington, North Carolina

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Enrollment Services Technician (PT)
1. Utilizes excellent customer service skills to assist students with various areas of the enrollment process including Admissions, Registration, Financial Aid, Advising and payment at any OCC location 2. Delivers timely and efficient client service; handles confidential information 3. Interprets and adheres to established federal, state, local and institutional policies and other regulations including FERPA while performing daily tasks; seeks additional guidance from designated staff when necessary 4. Participates in training programs in all student service areas and attends commencement ceremonies, registration days and other student events as directed 5. Uses CRM and ERP systems to maintain accurate databases, aligns and tracks communicat


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