Utica College, a small comprehensive college in Upstate New York, is seeking applications for an Online and Extension Campus Support Specialist to be responsible for the daily oversight of the College’s ABSN non-mat/PREP program support services, registration of and communication to all non-matriculated and high school Bridge program students as well as serving as the success coach for these student populations. The Online and Extension Campus Support Specialist serves as a primary contact person for internal and external stakeholders related to the PREP program.
In deciding whether to apply for a position at Utica College, candidates are strongly encouraged to consider the UC mission and culture to help determine their potential success at http://www.utica.edu/instadvance/marketingcomm/about/. Our Mission and Values Statement includes a commitment to fostering diversity in background, perspective, and experience within an environment that is dedicated to the freedom of expression and the open sharing of ideas. At UC, diversity means that we are a community that represents a range of human experience and makes conscious choices to appreciate, respect, and learn from each other. Utica College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society.
Primary responsibilities include:
A. Provides status reports for ABSN pre-requisite courses; monitors enrollments, including tracking financial aid status; monitors section enrollments per term, as well as student pipeline data, and conveys needs to the program directors on a regular basis; serves as liaison between the applicable program directors and the partner. Collaborate with Director of Administrative Services, School Deans and Program Chairs/Directors to ensure that ABSN prerequisites are offered every semester depending on enrollment projections.
B. Register all PREP students and track enrollment.
C. Register all non-matriculated students by monitoring application portal. Communication with students and/or instructors or program directors will be necessary as part of this process.
D. Register all high school Bridge students by monitoring application portal. Communication with students, parents, and/or high school guidance counselors will be necessary as part of this process.
E. Serve as Success Coach for all non-matriculated and high school Bridge students.
F. Monitor login activity of ABSN non-mat/PREP students.
G. Create PREP New Student Checklists for all sites, each semester.
H. Update Bridge student communications each semester.
I. Collect grading information for ABSN non-mat/PREP students by logging into each course and pulling data for applicable students.
J. Create grading scale document each semester for all PREP courses and distribute accordingly.
K. Participate and engage in Diversity, Equity, and Inclusion (DEI) initiatives and programs, including but not limited to serving on DEI committees, serving as a diversity advocate or community liaison for a job search, advising a club, facilitating DEI-related training, and engagement in institutional cultural and celebratory events and programming.
L. Takes an active role in the development of the department’s strategic and operational plans as required by department leadership. Works closely with department supervisor to develop and implement operational goals that support departmental success.
M. Responsible for working with supervisor and other team members to achieve successful results on all established individual and departmental goals and key performance indicators.
N. May perform other related duties as assigned.
Bachelor’s degree required. A Master’s degree preferred in the area of student affairs, counseling, or post-secondary education.
Experience dealing with undergraduate students in a peer-to-peer counseling & coaching setting and a professional interest in working with students in a student services and support capacity.
A combination of education and experience may be considered.
To apply, submit a cover letter, resume, and a diversity statement. All positions at Utica College support the College’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.
In line with the College’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee. For additional information on what to provide in your diversity statement please reference the diversity statement guide at the following link: https://www.utica.edu/hr/media/Diversity_Statement_Guide.pdf
Founded in 1946, Utica College is a private comprehensive institution distinguished for its integration of liberal and professional study. Our dedicated faculty and staff have built a tradition of excellence in teaching and learning with particular emphasis on providing individual attention to students. The College enrolls approximately 3,700 students – approximately 2,700 undergraduates and 1,000 graduate students. A city of approximately 60,000, Utica is located at the foothills of the Adirondack Mountains in the Mohawk Valley region of upstate New York. The area offers easy access to a broad variety of cultural attractions, including the historic Stanley Performing Arts Center and renowned Munson Williams Proctor Arts Institute, as well as four-season recreation.