Assistant Director of Advisement, Academic Advi...
Mount Saint Mary's University
Location: Los Angeles, California
Internal Number: 2428462
Assistant Director of Advisement, Academic Advi...
About Mount Saint Mary's University:
Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equity, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active, global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required. Applicants must also provide proof of COVID-19 vaccination of condition of employment.
The Assistant Director of Advisement position serves a critical function in ensuring that the Advisement Department is able to provide remarkable service to students, faculty and staff. Under the direction of the Director of Advisement, the Assistant Director is responsible for the supervision and oversight of the Doheny campus Academic Advisement office. The Assistant Director develops and coordinates activities at the Doheny campus in an effort to enhance the student advisement experience.
The Assistant Director position provides comprehensive academic advising for newly admitted and current student populations; collaborating and guiding students in establishing attainable goals regarding course and major selection. This position acts as a liaison to other university departments regarding Academic Advisement at the Doheny campus. The Assistant Director serve as a resource to other academic advisors across the college on relevant academic policies and procedures, providing accurate and timely information.
The Assistant Director contributes to the department-wide development of resources to facilitate advisors in delivering excellent advising services, designed to meet the advising needs of students across various majors. This position addresses individual and unique student concerns to ensure the overall success of the student's educational, holistic experience. Additionally, the Assistant Director must understand the transferability of coursework of incoming students and have the ability to provide accurate transfer credit information to the Mount community, prospective, and current MSMU students.
The Assistant Director contributes to the Advisement Department by the following: student programming each semester, advising all incoming traditional students, transcript evaluating and unit entering across all undergraduate university programs, creation and maintenance of the articulation agreements, contributing to the creation of the associate degree transfer (AD-T) agreements, coordination and testing of incoming traditional freshman, processing of transfer related forms for all traditional and non-traditional programs and servicing all students in any major/program regarding the transferability of coursework, general studies/LACE and other general questions
Coordinate the Advisement office activities and the advising process on the Doheny campus.
Supervises assigned staff including conducting performance evaluations, training, and any other employee related actions.
Monitors daily operating activities of department and makes necessary adjustments in work assignments.
Works closely with Director of Advisement in creating a strong, cohesive and productive team operating from a place of care, concern and civility.
Assists Director of Advisement in the development of Advisement goals, policies, and procedures.
Develops and revises informational materials, procedure guides, presentations for staff, students and departments.
Provides guidance and direction regarding transfer coursework across the university.
Represents Academic Advisement at program director meetings and committees.
Provides students with information about alternatives and possible consequences of academic decisions.
Advise students and drop-ins on academic requirements, policies, and classes specific to their educational needs.
Collaborates with the Academic Dean's office regarding probationary students.
Respond to student concerns/problems, and referring students to appropriate resources, including counseling services.
Maintain data and workflow in Perceptive Content, Student Planning, and Colleague/WebUI.
Develop, create, and deliver programming to students on major/minor exploration, general education, transfer coursework, and other related topics.
Serves as a resource for exploratory/undecided students.
Interprets and administers university policies and procedures.
Maintains confidential student files and records, documenting all pertinent academic information within the college, upholding FERPA regulations.
Assist with student worker training and supervision.
Assist in department assessment processes including data collection and reporting.
Help maintain the Academic Advisement webpages with current information on programming, academic policies, and services available to students.
Process forms as needed including the Transfer Credit Evaluation, Transfer Credit Contestation and Transfer of Credit Clearance forms.
Assist with summer advising activities and placement testing, including proctoring of exams.
Knowledge of university academic policies and procedures, general education and major specifications preferred.
Knowledge of fundamental concepts and theories used in advising.
Understanding transfer credit best practices.
Thorough understanding of FERPA regulations.
Understanding of academic policies and degree requirements in higher education.
Knowledge of the California Community College system.
Understanding of higher education testing environment preferred.
Knowledge of Accuplacer, Avant, Colleague system, TES, Transferology, Perceptive Content, Canva or similar systems preferred.
Proficient in Microsoft Office, Word, Excel, Power Point, Outlook, Zoom, and Google docs.
Abilities and Skills:
Exhibit superior interpersonal and problem-solving skills.
Seeks creative ways to streamline processes and procedures.
Strong interpersonal, organizational and oral/written communication skills.
Ability to lead and to supervise full-time staff and student employees.
Flexible in terms of hours and days worked (includes Saturday and evening hours).
Ability to foster a friendly work environment.
Sensitive to issues of ethnicity, disability and diversity.
Adheres to strict confidentiality and other ethical standards.
Ability to manage stress and be flexible in a changing, fast-paced environment.
Effectively organize, prioritize and handle multiple tasks to meet established deadlines.
Exercise sound judgment and decision-making.
Very analytical, detail-oriented and accurate.
Ability to build rapport and work well with diverse populations.
Bachelor's degree required. Masters in a related field preferred.
Requires a minimum of five years (5) years of directly job-related professional experience. Supervisory experience preferred. Experience with transcript analysis and articulation agreements desired.
Work Location: Doheny Campus (Downtown Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic programs, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.