Academic Advisor I (Student Services Professional 1 - MR07)
HUB Student Success Center, College of Arts and Sciences
University of Tennessee, Chattanooga
The Student Success Center, "The Hub," is looking for an Academic Advisor to provide academic advising for undergraduate students of specified majors within the College of Arts and Sciences (CAS).
Managing an advising caseload through accurate record keeping and connecting students to faculty advisors/mentors, tutors, support services and other resources to ensure students receive personal assistance and connections to resources necessary to progress in their studies.
Providing comprehensive support to CAS students in areas including new transfer processes, success and retention strategies, distance student success strategies, student progress monitoring and the implementation of intervention strategies to assist in the success of CAS students.
Attending to student academic inquiries, assisting in the resolution of individual academic issues, and coordinating with multiple academic units in the processing of student requests and resolution of academic problems.
Duties may include individual advisement, as well as seminars/group advisement, and regular participation in New Student Orientation.
Other duties as assigned.
The ideal candidate will have:
Excellent communication, interpersonal, and problem solving skills
Demonstrated ability to work effectively with students and faculty of all cultural backgrounds and experience levels
Attentiveness to detail
Strong organization skills, with the ability to prioritize multiple requests and handle them in an efficient and timely manner
Ability to thoroughly understand and abide by federal and university guidelines regarding student confidentiality requirements
Proficient use of computers and knowledge of various software programs.
All applicants should submit a resume and cover letter detailing relevant experience. Review of applications will begin on November 22, 2021 and continue until the position is filled. Applications received by this date will receive priority consideration.
Minimum Qualifications: Typically requires a bachelor's degree in a relevant field and two years of relevant experience, or an equivalent combination of education, training, and experience.
Preferred Qualifications: Master's degree; work background in a higher education setting working with students by providing advising services and/or coordinating support services; experience with Banner and Student Success Collaborative or other student success platform
The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
The University of Tennessee at Chattanooga is an engaged, metropolitan university committed to excellence in teaching, research, and service, and dedicated to meeting the diverse needs of the region through strategic partnerships and community involvement.