In accordance with Washington State Governor's Proclamation 21-14.1, as a condition of employment, all WSU employees must be fully vaccinated or have an approved medical/religious accommodation no later than October 18, 2021. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Vaccine or an approved accommodation for new employees will be verified no later than October 18, 2021. If the effective date of appointment is October 18, 2021 or later vaccine or approved accommodation status will be verified prior to first day of employment. Please reach out to Human Resource Services (HRS) at [email protected] or 509-335-4521 if you have questions regarding this.
Summary of Duties:
Under general supervision of the Office Support Supervisor for Housing and Dining Financial Services, the Fiscal Technician for Housing and Dining Financial Services applies their extensive knowledge of the system to interact with students, parents and staff regarding Housing and Dining Services and student financial contracts for these services. The Housing and Dining system houses approximately 7000 students and provides approximately 14000 meals per day. The main responsibilities include exercising independent judgment to interpret and apply rules and regulations to students in relation to their Housing and Dining contracts, contract policies and procedures, communicating and explaining balances owed on the student's account, describing web-site navigation and self-service functions to customers; keeping web-based information current, maintaining student account records, posting charges and adjustments relating to Housing and Dining in the University's Student Financials system, leading and training other staff in the customer service and account posting functions, receiving and recording cash transactions, validating account balances, operating a POS system, counting and balancing cash funds, maintaining spreadsheets using Excel, and special projects as assigned.
High school graduation or equivalent; one year of general clerical or fiscal experience; OR equivalent education/experience.
Experience working with Microsoft Office programs (Excel, Word, Outlook) and a large accounts receivable system.
Minimum of six months customer service experience such as retail, restaurant or commercial sales.
Experience operating a cash register or POS system, receipting and processing cash and credit/debit transactions.
Possession of, or ability to obtain by time of hire, a valid driver's license.
Demonstrated sensitivity to and experience in effectively working with diverse or multicultural populations.
Demonstrated ability to interpret and explain contracts policies and procedures.
Demonstrated ability to assist customers in the navigation of a business website to assist with self-service opportunities.
Experience assisting customers using an e-commerce (web payment) application.
Experience working in the WSU Housing and Dining System.
Experience using coin and bill counters.
Finance & Personnel Services
City, State, Zip:
Pullman, Washington 99163
This is a permanent position.
Posting Close Date:
Applicants must submit their completed application by October 3, 2021 at 11:59 p.m.
This position has been designated by the department to require a background check.
Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.