Responsible for the coordination and administration of the Online Office to assist applicants and support prospective and current students as they matriculate through their online program of study. Actively coordinates faculty and student supports with relevant academic and non-academic offices at UTA (e.g., field/internship offices, graduate school, financial aid, admissions). Collects data and maintains records for accreditation for accountability. Supervises staff, oversees online applicant admissions processes, works with external stakeholders and university personnel, and regularly seeks opportunities for continuous improvement in online office operations. Facilitates training and monitors student success.
Communicates with stakeholders about student supports and required documents and processes in admissions, degree progress, and program completion. Oversees training and required credential review of and documentation for specific online programs and where appropriate, field supervisors. Responds to current and prospective student inquires or support needs as they apply for and/or matriculate through their program of study. Provides overall daily online program management.
Collects and maintains required applicant and student documentation with Online Office staff. Assesses documents for accuracy and facilitates the collection and timely data reporting. Updates documents as needed.
Builds and refines processes and leads initiatives. Communicates and meets regularly with program faculty and staff to ensure the development, implementation, and delivery of high-quality programs. Supervises Online Office staff, including academic recruiters and enrollment staff. Works with academic college/school, Center for Distance Education, additional UTA offices, and other stakeholders.
Participates in meetings, trainings, and events.
Other duties as assigned
Master's Degree and five (5) years of experience serving as a university supervisor or equivalent experience. Project management experience.
Doctoral degree. Candidate must have knowledge of university processes and state requirements, strong communication skills, and the ability to lead a team.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
With annual research expenditures in excess of $100M, the University of Texas at Arlington is a Carnegie Research-1 “highest research activity” institution committed to life-enhancing discovery, innovative instruction, and caring community engagement. A leading institution in the heart of the thriving North Texas region, UTA nurtures minds within an environment that values excellence, ingenuity, and diversity. With a total global enrollment of over 59,000 in AY 2018-19, UTA is one of the largest institutions in the University of Texas System. Guided by its Strategic Plan Bold Solutions | Global Impact, UTA fosters interdisciplinary research and teaching to enable the sustainable megacity of the future within four broad themes: health and the human condition, sustainable urban communities, global environmental impact, and data-driven discovery. UTA was cited by U.S. News & World Report as having the second lowest average student debt among U.S. universities in 2018. U.S. News & World Report also ranks UTA fourth in the nation for undergraduate diversity. The University is a Hispanic-Serving Institution and is ranked as the top four-year college in Texas for veterans on Military Times’ 2018 Best for Vets list.