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Prince George's Community College
Largo, Maryland
Prince George's Community College
Largo, Maryland
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Associate Registrar, Student Records and Customer Service
Prince George's Community College
Details
Posted: 05-Oct-24
Location: Largo, Maryland
Salary: Open
Internal Number: 12868
Position Type: Staff
Department: Records and Registration
FLSA: Exempt
Union/Non Union: Non Union
Full Time or Part Time: Full Time
Job Description Summary:
The Associate Registrar, Student Records and Customer Service is responsible for managing the daily operational functions of the front office and oversight of staff in assigned area including hiring, training, evaluation, coaching, and development. Oversees the student records functions of transcript and verification processing, residency updates, program of study changes, high school transcript processing, and all office customer service activities, including in-person and email interactions. The Associate Registrar, Student Records and Customer Service is also responsible for allied health admissions, the exceptional tuition refund appeal process, and other supervisory functions where discretionary decision-making is required.
Minimum Qualifications:
EDUCATION AND EXPERIENCE
- Bachelor's degree in a related field
- Three years of experience in a position in a college or university registrar's office or in another higher education student services area
- Two years of supervisory experience
Job Requirements:
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of email, the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, a personal computer, scanner, calculator, copier, and fax machine. Some climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
OTHER REQUIREMENTS
- Ability to communicate effectively in spoken and written standard English.
- As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
- A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
Special Instructions to Applicants:
This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage.
Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
About Prince George's Community College
Prince George's Community College transforms students' lives. The college exists to educate, train, and serve our diverse populations through accessible, affordable, and rigorous learning experiences.We are proud to boast of a multi-talented and diverse workforce as well as offering a competitive benefits package and services that will add to your potential and work/life balance. We are looking to attract and retain individuals who are committed to helping our students succeed. In return, you will find PGCC an exciting place to work and grow.Prince George’s Community College supports and embraces cultural diversity, understood as the creation and promotion of an inclusive, non-discriminatory environment for everyone. We accept and value differences, including differences in age, race, national origin, ethnicity, religious affiliation, political beliefs, sexual orientation, gender identity, socioeconomic background, and ability/disability. We strive for growth and success for all of our students, employees, business partners, and the community.Prince George's Community College is an Equal Employment Opportunity Affirmative Action/Title IX/Section 504/ADA Institution. The Chief of ...Staff, Room 130, Kent Hall coordinates the college’s program of nondiscrimination.Prince George’s Community College is a smoke and tobacco-free college.
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