The ideal candidate will be a high school graduate, have 5-7 years of progressively responsible secretarial/clerical work or any combination of training, experience and education sufficient to indicate an ability to do the work. All candidates must also be able to demonstrate general computer proficiency with Microsoft Office Suite. Requisite Skills: 1C-Advanced Reception/Response Consistently demonstrates ability to independently provide routine and nonroutine responses and detailed information from inquiries (telephone, email, or in-person). May be asked to broadcast information or answers. Directs visitors as needed 3A-Basic Calendar Management Consistently demonstrates ability to track and maintain calendar of supervisor and/or department, (tasks, meetings, events, schedules, correspondence) and notify participants 7B-Intermediate Record and Data Processing Consistently demonstrates ability to process routine forms and records quickly and accurately, using multiple programs, and investigate and resolve problems such as missing or inaccurate data. Consistently demonstrates attention to detail 11B-Intermediate Word Processing (Software) Effectively demonstrates intermediate knowledge of supported word processing software Consistently demonstrates speed and accuracy and ability to do word processing with no guidance 12C-Advance Data Management (Software) Effectively demonstrates advanced knowledge of supported data management software used in department Consistently demonstrates speed and accuracy and ability to tutor others 14C- Advance Data Searching (Software) Effectively demonstrates advanced knowledge of various web-based search engines used in department Consistently demonstrates ability to tutor others 15B-Intermediate Interpersonal Communication Consistently demonstrates courtesy, tact and professionalism, as well as sensitivity to the concerns or interests of others in conveying information. Demonstrates patience and the ability to handle difficult people 16B-Intermediate Judgment Consistently demonstrates ability to reference operational procedures within department on routine matters and independently select suitable responses 17B-Intermediate Responsibility Consistently demonstrates ability to prioritize, coordinate and complete (start to finish) basic work assignments with minimal to no assistance or instruction, such as preparing faculty appointment letters 18B-Intermediate Organizational Knowledge Consistently demonstrates significant comprehensive knowledge of department and majority of the College 19A-Basic Research Consistently demonstrates ability to research reference materials within department and/or verbal information within department on routine matters with minimal guidance |