Perform verification and package financial aid awards.
Assist with processing related to these tasks.
Provide customer service to students in person and via telephone.
Demonstrate and promote a culture of diversity, equity and inclusion.
ESSENTIALFUNCTIONS
Ability to work directly with people from diverse racial, ethnic and socio-economic backgrounds.
Review financial aid applications, performs verifications, packages awards, and fulfills other functions, in compliance with federal, state, and College regulations.
Provide additional support to the EOF and Student Support Services programs in completing the verification process and posting awards to students' accounts.
Utilize sound professional judgement when latitude is allowed in administering financial aid programs, including the review of dependency overrides and special circumstances, USAP appeals, etc.
Demonstrate a basic knowledge of Colleague or other financial aid processing systems. Knowledgeable about NSLDS, COD, CPS, and other government related sites.
Participate in campus events and present at financial aid workshops and seminars.
Maintain a functional knowledge of state, federal and institutional financial aid programs and their corresponding regulations, processes, and procedures.
Calculate refunds and repayments, and other award adjustments.
Perform assignments associated with the administration of designated financial funds.
Comply with all safety, fire, and smoking regulations.
Complete all mandatory compliance and safety training as scheduled by Human Resources.
Perform all other duties as assigned.
Minimum Qualifications:
MINIMUMQUALIFICATIONS
Bachelor's degree and one year of related experience.
Computer literacy; ability to understand software functionality and convey understanding to others.
Ability to reason logically and analyze data; attention to detail.
Ability to work as a part of a cross-functional team in an innovative environment.
Patient, resourceful, honest, committed to quality.
Ability to work an intense environment with a diverse population.
Willingness to work a flexible schedule, including extended hours and evenings and weekends at all college locations.
Camden County College is one of the largest, most comprehensive community colleges in New Jersey and the surrounding region and is a vital resource for transfer education, workforce training, and cultural events. Its three distinct locations in Blackwood, Camden and Cherry Hill – along with its satellite locations in Lakeland, Sicklerville and elsewhere throughout the County – share the common mission of providing accessible, affordable higher education and occupational study to all who can benefit.The College also is recognized nationally as a leader in technology programs such as video game design/development and photonics. In addition, it is acknowledged for maintaining low tuition rates for many years. Perhaps most importantly, CCC is known for responding to the changing needs of the communities and students it serves by continuously updating its programs and services to support the economic development in this area and the professional and personal development of residents.