University Counselor Assistant II (Renewal Contract)
Wayne State University
Location: Detroit, Michigan
Internal Number: 76_210197
Essential Functions: Respond to student telephone, mail, email inquiries and record communication interactions through Customer relationship Management (CRM) and case management systems.Responsible for meeting enrollment goals for a defined travel territory.Meet with prospective and admitted students and provide admissions and enrollment information during campus tour visits, during counselor on duty shifts and at admissions recruitment and yield programs.Attends campus recruitment events including Information Sessions, Open Houses, Admitted Student Days, special group visit initiatives, Counselor outreach events and New Student Orientation programs.Assist university Schools/Colleges and Departments with admissions presentations and tours of campus.Reviews and evaluates applications for completion and admissions decisions.Coordinate campus recruitment programs designed to assist prospective first-year and transfer students.Plan and/or arrange onsite visits to high school and community colleges; provide campus tours; host high schools and community college visitors; host individual appointments and conduct onsite admissions programs.Acquire knowledge and understanding of Wayne State University academic programs and student services to educate prospective students and their families about the University's strengths, and thereby enable success recruitment and enrollment of new undergraduate students.Keeps current on trends in higher education, University wide developments and new program opportunities.Interpret and enforce department and University policies, procedures and regulations to students, guidance counselors, parents and constituents.Perform other duties as assigned by the Senior Director of Undergraduate Admissions and/or the Senior Associate Director of Undergraduate Admissions.
Qualifications: Graduation from an accredited college or university with a Bachelor's degree.Must have a valid driver's license and must be willing to use own vehicle, at certain times for travel, including work nights and weekends.Strong organizational and interpersonal skills.Strong analytical and problem-solving ability.Excellent written and oral communication skills.Previous Admissions Office experience.Contact involvement with high schools, community colleges, and other secondary institutions.Program development, evaluation and reporting experience.
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.