Job Description: The Associate Director of Financial Aid serves as part of the financial aid policy team, working with the other members of the team to implement institutional policies and aid packaging for undergraduate students. This position will oversee institutional merit scholarships, coordinate stewardship placement for all endowed need-based and merit-based University scholarships and jointly manage the W&L Spring Term Abroad aid program with the other Associate. The Associate will work closely with other staff to coordinate the Questbridge, admission fly-in programs, and W&L benefits programs.
Washington and Lee University actively promotes a dynamic and inclusive environment that allows students and employees of multiple backgrounds, cultures, and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.
Visit jobs.wlu.edu to learn more about working at W&L, our benefits, community, and living in the area.
Essential Functions:
Assist the Director of Financial Aid with interpretation and implementation of State and Federal regulations, and Financial Aid/Business Office and College policies and procedures as they apply to student financial aid.
Serve as part of the Financial Aid team to evaluate institutional policy and methodology, evaluate award packaging processes, develop best practices for implementing aid awards, and provide complete and accurate aid packages for both undergraduate and law students.
As part of the Financial Aid Office Team, collaborates and sets objectives and goals for the Financial Aid Office; seeking to improve current processes to effectively serve students in meeting their educational goals.
Work as a team with the Director and staff to determine need-based awards for first-year and returning students.
Coordinate and package all Institutional Merit and Regional scholarships for entering and returning students, including those studying abroad.
Responsible for the management of the Merit Stewardship program including the assignment of all named scholarship funds to W&L Scholar recipients, working with the Office of Development to update and coordinate merit stewardship recipients.
Coordinate the National Merit Scholarship program.
Manage the university endowed stewardship program, reassigning student need-based funds to relevant scholarship accounts by coordinating with the Development Office to determine student eligibility following donor criteria.
Work closely with the office of Advancement to ensure the endowed award process meets all university requirements. Collaborate with Donor Relations, and Associated Director of FA to develop an interim Access Database. Develop interim database processes for all endowed awards and prizes to provide access for awarding. Responsible for digitizing, storing, and managing access to all endowed scholarship MOUs and associated paperwork.
Coordinate undergraduate year end awards/prizes with Registrar's Office; working with academic and administrative offices to determine recipients as well as disbursement of awards/prizes, corresponds with award recipients as required.
Collaborates with other Associate Directors to coordinate the evaluation and disbursement of aid for the W&L Spring Term Abroad program as requested by the Director.
Serve with the Associate as the QuestBridge program coordinators. Packaging all awards, managing communications, and coordinating and leading QB presentations.
Serve with the Associate as the QuestBridge program coordinators. Packaging all awards, managing communications, and coordinating and leading QB presentations.
Serve with the Associate as the contact between student affairs Angel Fund and Financial Aid and determines funding options for students requesting funds through this process.
Works with the Director and Associate of Financial aid to develop programs that review benefit options for low income and hardship students.
Work with the Director to coordinate and develop in-office training, including training for part-time and summer help on document entry and the document upload system, and training for full-time staff on relevant and timely financial aid topics.
Serve with the other Associate Director as a financial aid representative for admissions presentations.
Participate in weekend and evening web-hosted events.
Conduct financial aid appointments and presentations, assist students with financial aid applications, counsel and advise students and parents regarding available financial aid options.
Maintain exemplary customer service standards.
Other related duties as assigned.
Minimum Qualifications:
Bachelor's degree and 5 years' administrative experience in admissions or financial or a combination of education and experience from which a similar skillset is derived.
Proven leadership and excellent written and oral communication skills are required.
Ability to work independently and be able to set goals and successfully complete these goals without oversight.
Strong customer service focus required.
Application Instructions:
Review of applications will begin immediately and continue until the position is filled. A resume and cover letter are required. Please upload these documents when prompted on the application form. You will be asked to provide names and contact information for three professional references.
Washington and Lee is a top-ranked, private institution in Lexington, Virginia where we integrate the rigorous inquiry and critical thinking of a liberal arts curriculum with nationally accredited undergraduate programs in business and journalism, and a graduate School of Law. Our graduates, mentored by a faculty of teacher-scholars, are ready to make a meaningful impact wherever they go in the world.The campus is a national historical landmark, the city offers small-town charm, and the Allegheny and Blue Ridge Mountains provide unparalleled surroundings. Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue.Washington and Lee is an Equal Opportunity Employer. As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a ...campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all-inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.