The Culinary Service department at the College of Saint Benedict invites applications for a full-time (.75 FTE), benefit-eligible position of Retail Supervisor.
The Retail Supervisor will supervise the McGlynn’s retail and concession operation by providing direction, support and training to student and staff ensuring the highest level of guest satisfaction and experience. They will assist in improvement of customer satisfaction and implementing new processes. The Retail Supervisor will also assist in ensuring a safe, efficient, and economical management of food and beverages within the operation. This position will assist in building a strong student leadership team and student staff. This position is also responsible for recruiting employees for Culinary Service throughout the school year.
The College of Saint Benedict (CSB) is a liberal arts college for women located in the central lakes area of Minnesota. The campus is minutes away from St. Cloud, an increasingly diverse regional center with a population of over 100,000, and 70 miles from Minneapolis and St. Paul. Some CSB staff choose to reside locally, while others commute from the Twin Cities. Both St. Cloud and the Twin Cities offer a wide range of fine arts, cultural, dining, recreational, and sporting opportunities.
CSB is a Catholic college in the Benedictine tradition enlivened by values of community, hospitality, stewardship, and justice. The college is dedicated to cultivating an equitable, inclusive community founded on respect for all persons. Students, staff and faculty from many diverse belief systems and backgrounds collectively bring a rich dimension to the academic, cultural, and religious experience at CSB. Learn more in our Institutional Statement on Diversity and in our brochure regarding Higher Education in the Catholic and Benedictine Tradition.
With a total enrollment of approximately 1600 students, CSB has a unique coordinate partnership with Saint John's University (SJU), a liberal arts college for men. CSB and SJU are committed to the holistic transformational development of women and men within the context of a unified, coeducational experience. All students, faculty, and staff have the opportunity to experience and engage with the two institutions. For further information, see http://www.csbsju.edu/about.
CSB offers competitive salaries and a comprehensive benefits program.
Supervise, monitor and direct the day-to-day operations of the retail operation and concessions, giving hands on support during peak hours. In the absence of a manager acts as the Manager on Duty.
Welcomes and extends hospitality to all guests and staff. Solicits feedback, responds to inquiries, and concerns from students, faculty, staff, and guests.
Ensure a student development approach in the supervision of student employees, with a goal of preparing them for leadership positions. Daily tasks typically include a breakdown of employee training and supervision, customer service and food production.
When manager on duty, responsible for updates to the staff schedule(s) due to unexpected and unplanned absences ensuring the most successful operation to the best of our ability.
Monitors staff compliance with the state, local, departmental and institutional policies, procedures and standards. Address safety concerns with staff member. Report safety concerns to management and find solutions to diminish the reoccurrence.
Works with guests with special diet requests.
Assist in the overseeing of effective, efficient planning, management and supervision of food preparation and food service.
Responsible for safe and effective supervision of cleaning, sanitizing and routine maintenance of tools, equipment, and facilities during scheduled shift.
Assist in the accurate management of cash transactions while following all cash-handling procedures.
Assist with any other duties delegated by the Retail Manager’s.
Submits work orders as necessary.
Provide support in other areas of the Culinary Services Department.
High School Diploma/GED required
9-12 months related experience or equivalent training in a college or other high-volume food service/restaurant preferred.
ServSafe Certification is preferred. Successful candidates will be required to complete ServSafe Certification within one year of employment.
Ability to read, write, and follow directions. Good verbal and interpersonal skills.
Effective leadership skills
Customer service oriented
Functions well in a team environment
Works effectively under stress in a fast-paced environment
Ability to define and solve practical problems
Must be neat and clean in appearance
A good sense of timing and the abilities to think on your feet, and prioritize tasks
Ability to work a flexible schedule. Will be expected to have the ability to frequently work a flexible schedule that will include occasional days frequent evenings, occasional holidays, and every other weekend required.
Ability to lift and move 40 lbs. on occasion, with or without reasonable accommodation
Ability to stand temperature fluctuation and perform physical activities that require considerable use of your arms and legs and moving your whole body, such as standing, walking, climbing, lifting, balancing, stooping and handling of materials.
Attends in-service and meetings as required
Ability to project a positive image and interact with the community of the College of St. Benedict as an integral part of the staff.
Ability to acquire an understanding of the character and mission of St. John's and the College of St. Benedict.
Maintains a high level of competence. Discreet judgment and confidentiality are expected at this level of responsibility.
The College of Saint Benedict (CSB), a liberal arts college for women, and Saint John's University (SJU), a liberal arts college for men, are located in the central lakes area of Minnesota, surrounded by more than 3,000 acres of pristine forests, prairies, and lakes. The campuses are minutes away from St. Cloud, an increasingly diverse regional center with a population of over 100,000, and 70 miles from Minneapolis and St. Paul. Some CSB/SJU faculty and staff choose to reside locally, while others commute from the Twin Cities. Both St. Cloud and the Twin Cities offer a wide range of fine arts, cultural, dining, recreational, and sporting opportunities. CSB and SJU are Catholic colleges in the Benedictine tradition enlivened by values of community, hospitality, stewardship, and justice. The schools are dedicated to cultivating an equitable, inclusive community founded on respect for all persons. Students, staff and faculty from many diverse belief systems and backgrounds collectively bring a rich dimension to the academic, cultural, and religious experience at CSB/SJU. We welcome faculty who devote themselves with passion and integrity to their disciplines and to a transformative ed...ucation of their students. With a total enrollment of approximately 3600 students, faculty members develop relationships with students in small classroom settings and have opportunities to work closely with students on research projects, experiential learning experiences, and study abroad programs. Recent initiatives to create a dynamic general education curriculum and to develop plans for a new teaching and learning center demonstrate strong institutional support for faculty development. CSB and SJU offer competitive salaries and a comprehensive benefits program.