Details
Posted: 05-Dec-23
Location: United States - Nationwide
Salary: Open
Internal Number: R-068537
Summary:
Housed at Tarrant County College in downtown Fort Worth, the Manager of Pathways and Persistence will serve as a key member of the Division of External Operations at this important outreach location overseeing day-to-day operations of Tarletonâ™s floor at TCC Trinity River and related programs. In addition, the position will support student enrollment and retention initiatives, including but not limited to community college relations, matriculation support to varied pathway programs, and student and faculty communication and culture building. This role, serving as the Tarleton Operational Lead for the Tarrant To & Through (T3) Partnership, will also support students in Stephenville, Waco, Bryan, and Online as needed. Â
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This is an in-office position located in Fort Worth, Texas with work hours of Monday to Friday from 9:00am to 6:00pm or as work requirements indicate, which may include after hours.
Must be able to work remotely at the request of the University.
Essential Duties and Responsibilities
40% Operations & Program Support: As a member of the Division of External Operations, provides day-to-day oversight of Tarletonâ™s floor at TCC Trinity River including the supervision of an administrative coordinator; Assists staff, faculty, and students with inquiries, requests, and questions related to undergraduate admissions/transfer admissions, student services, dual enrollment, Apply Texas processes, among other areas; Helps with scheduling appointments for students; and supports faculty and staff members with location needs. In addition, assists in the preparation and execution of events; Works collaboratively and cooperatively with other student success related offices (i.e., Disability Services and Testing, Academic Advising, Financial Aid, Veteranâ™s Services). Employee should exercise initiative and sound judgment in supporting leadership and staff with divisional tasks and activities. Performs specialized tasks requiring proficiency in the use of computer and software, while maintaining a neat and orderly office and campus environment.
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35% Persistence Coaching & Navigation: Once enrolled, educates students on the steps necessary to complete a certificate or degree program. Regularly meets with admitted students to guide them to and through their educational journey; Assists in persistence and retention activities of the university and serves as a point of contact for students, including but not limited to the oversight and execution of T3 related signature events and persistence coaching support.
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25% Pathway Planning: Provides support to community college initiatives including but not limited to the Tarrant To & Through (T3) Partnership, Dual Admissions, and the Distinguished College Partnership; Assists with communication and follow-up correspondence as needed; Works collaboratively with other division areas such as Financial Aid, Career Services, Registrar, and Advising to provide resource connections to students while promoting student recruitment efforts with Transfer Centers. Â
Required Education and Experience
Education â“ Bachelorâ™s degree or equivalent combination of education and experience.
Experience â“ Five years of student support experience or related experience
Knowledge, Skills and Abilities
Experience working with community colleges and recruitment of targeted student groups.
Knowledge of general office practices and procedures.
Demonstrated ability to communicate effectively, both orally and in writing.
Strong interpersonal and organizational skills.
Ability to work with sensitive information and maintain confidentiality.
Ability to multitask and work cooperatively.
Ability to work nights or weekends when needed.
Event Planning
Problem Solving
Customer Service
Social Media Integration + Strategy
Preferred Qualifications
-Bilingual, Spanish
Salary
Commensurate with experience
The target base annual salary is $48,120 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:
Educational Benefits