Student Support Services Coordinator (Academic Affairs) - Riverside City College
Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time. 12/13/2023
Department: Academic Affairs (R) Position Type: Support Staff (Classified / Confidential) College/Campus: Riverside Physical location of the position: Riverside Employment Type: Full-Time Position Length: 12-month Salary Range: Grade O Salary Amount: $7,260 - $8,841 Salary Type: Monthly Is this position categorically (grant) funded? Yes If categorically (grant) funded, date funded through: June 30, 2025
Under the general supervision of the area manager, advises program participants regarding academic, career, and personal goals, and coordinates activities associated with the assigned student support services program(s); identifies and assists individuals, including those from at-risk backgrounds, to increase enrollment, retention, and transfer rates in post-secondary education.
PROVIDES WORK OR LEAD DIRECTION TO:
May provide work or lead direction to temporary staff and/or student workers.
EDUCATION AND EXPERIENCE:
A bachelor's degree from an accredited institution in education, liberal arts, counseling, social work, or a related field and two years of experience coordinating and implementing programs designed to assist students in enrolling in postsecondary education and experience working with students from diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds.
1. Partnership-building techniques to support the personal, career, and academic success of students from at-risk backgrounds. 2. Educational challenges experienced by at-risk student populations and related student success and retention strategies. 3. Conflict resolution and team building strategies. 4. Research techniques typically applied to gather and compile data used to evaluate program success and make informed decisions that center student success. 5. Budget and grant management including compliance with reporting and tracking program success. 6. Microsoft Office suite programs.
1. Create innovative and student-centered strategies to resolve programmatic challenges, including student success challenges, funding, or related issues. 2. Engage in creative problem solving; 3. Prioritize work tasks and work independently and effectively within a diverse, multicultural environment; 4. Establish and maintain effective working relationships with and provide customer service to persons from a variety of backgrounds and roles. 5. Have organizational skills and initiative; 6. Communicate effectively both orally and in writing and relate on a personal level with students and college personnel.
A valid driver's license and proof of insurability may be required to drive a District or personal vehicle.
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.
CONTACTS: College students, staff, faculty, community agencies, students, and the general public.
PHYSICAL EFFORT: Requires the ability to exert some physical effort, such as walking, standing and light lifting; dexterity in the use of fingers, limbs, and body in the operation of office equipment. Tasks require extended periods of time at a keyboard.
WORKING CONDITIONS: Provide academic and personal advice in a noisy work environment with many interruptions; organize and implement field trips; and organize and implement academic and non-academic components of the program.
The Riverside Community College District is an equal opportunity employer and recognizes the need to provide reasonable accommodations to employees with disabilities. For more information, contact (951) 222-8039.
Duties and Responsibilities:
EXAMPLES OF TYPICAL JOB FUNCTIONS: 1. Identifies and recruits eligible applicants for the program; analyzes income and other documentation to determine program eligibility; and assesses and determines participants' educational needs and academic potential. 2. Prepares and conducts career, academic and personal development workshops, and other learning opportunities, including presentations pertaining to specific program participants. 3. Coordinates and implements supplemental instruction, tutorial programs, field trips, and program activities as needed. 4. Assists participants with applications for financial aid and admissions to post-secondary schools. 5. Provides student mentorship opportunities; coordinates connections between students with professional organizations and internship opportunities. 6. Provides follow-up and advocacy services for participants transferring to four-year post-secondary schools. 7. Assists with preparing and monitoring program budgets and with the collection of data for manager's review. 8. Maintains electronic database, files, documents, and student records, and other programmatic records; prepares drafts of reports for manager's review 9. Maintains relationships with local, state, and federal agencies and program networks, as well as community leaders and various organizations, and public agencies to encourage participation, stimulate interest, and coordinate campus projects with assigned programs and activities., 10. Refers participants to community and social assistance agencies for additional support and services beyond the scope of the program. 11. Leads and coordinates the work of tutoring staff, mentors, and hourly employees assigned to work with program participants. 12. Participates in training relevant to specific and/or grant funded programs. 13. Participates in District-provided in-service training programs. 14. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public. 15. Performs other related duties as assigned; specific duties not listed does not exclude them from this classification if the work is similar or related.
CONDITIONS OF EMPLOYMENT:
SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.
HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.
VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.
SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.
FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.
The work location and assignment within a job classification is determined by the District and may be subject to change.
All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.
The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Lorraine Jones, 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039. Work Hours/Work Days for Classified and Hourly Positions Only: Monday - Friday: 8:00am - 5:00pm Required Applicant Documents: Resume or Curriculum Vitae Cover Letter Other Transcript Other Document: Other Transcript: Attach your transcript which qualifies you for this position Optional Applicant Documents: Letter of Recommendation 1 Letter of Recommendation 2 Letter of Recommendation 3 Masters or Equivalent Transcript Other Document: Effective Employment Date: Anticipated Start Date: February 2024 Application Deadline: 12-13-2023 Special Comments: IMPORTANT NOTICES: *It is anticipated that interviews will occur sometime during the 3rd or 4th week of January. Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.
****** * An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing 'see resume' or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.
* All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.
* An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.
* Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.
* Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.
* Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.
* The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.
* The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at (951) 222-8595 for assistance. Application Types Accepted: Classified/Management/Confidential Application
The Riverside Community College District through its three colleges—Moreno Valley College, Norco College, and Riverside City College supported by the District Office—serves and enriches its diverse communities by offering certificates, degrees, and transfer programs that help students achieve their educational and career goals.Working for Riverside Community College District is an opportunity and a privilege. It is an opportunity to contribute in a variety of ways to ensure student success for those who are here for their personal development and education. We all contribute in some way, shape, or form to that District priority. We all h?ave the privilege to contribute in an environment that values the qualities of inclusiveness, diversity, and hard work. Diversity and Human Resources is a department of primacy in the organization and strives to assure that its people have the tools, resources, and qualities to serve stakeholders at all levels.We balance service and regulatory requirements with a goal to help RCCD provide a safe and discriminatory free work environment for all. We assure to the community that our environment is fair, open, legally compliant, and customer friendly.