The Pitzer College Office of Student Affairs has a profound commitment to supporting the personal growth and maximizing the success of its diverse, dynamic and actively engaged students. The Office of Student Affairs is currently seeking an experienced and talented counseling professional to serve as Student Support Case Manager.
Initiate support for students impacted by covid-19, natural disasters, family emergencies and other health related issues through letters of consideration and other academic and well-being support and advocacy.
Develop mental health outreach to reduce stigma and raise awareness through weekly tabling, video library and programming.
Serve on First Year Co-Curriculum Committee to help provide outreach, programming, and other support to first year students.
Facilitate mental health groups and workshops
Identify and collaborate with community agencies offering financial assistance and basic needs support for a college student demographic.
Serve as case manager for student related issues that come up through International and Study Abroad Offices.
Initiates and facilitates outreach and support to historically underrepresented populations, student activists and collaborates with campus partners to bolster collective student support services.
Facilitate case management support to students who are experiencing personal challenges, psychosocial issues, and/or behavioral concerns through a variety of 1:1 check-ins, interventions, referrals and follow-up services.
Efficiently and effectively manage a caseload through an electronic reporting database system and communicate with members of CARE team, Pitzer Intervention Team (PIT) and other administrators regarding students of concern in a timely manner.
Correspond with students working to adhere to college policies, mandates, or requirements to ensure success and continued enrollment with the College.
Responsible for exploring the opportunity to advise an active minds chapter
Provides annual leadership support for major divisional events, programs, and emerging needs as necessary (i.e. move-in, orientation, campus life and student leader training, Pitzer Covid-19 support needs, Weeks of Welcome).
Perform other essential duties and tasks specific to the position.
Other duties may also be assigned to support divisional or College-wide needs. ?
Supervisory Responsibility: None.
Work Schedule: This is a full-time position working 40 hours per week for 12 months per year. The regular hours for this position will be scheduled between 8:00 am to 5:00 pm, Monday through Friday. These hours may vary due to needs of the College or department.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.
Must be self-directed, organized, and possess strong communication skills with ability to multi-task in fast paced environment.
Work in close collaboration with faculty, faculty advisors, health care providers, Student Affairs colleagues and parents. Manage relationships with internal and external stakeholders.
Knowledge and understanding of treatment programs, mental health terminology, clinical practice in a higher education or social services setting.
?Possess clear understanding of medical privacy regulations as they pertain to a higher education setting.
Ability to communicate difficult/sensitive information to multiple stakeholders.
Must be able to remain calm, composed, effective and professional in crisis and difficult situations.
Demonstrates compassion, initiative and self-reliance, and possess exceptional interpersonal skills.
Write English with attention to spelling, grammar, accuracy and the needs of the target audience; presents numerical data effectively; articulates a compelling message; and uses various mediums of communication effectively (e.g. emails, memos/letters, social media). Speaks English clearly, persuasively and cordially with individuals from multiple constituencies within the institution in a diverse and socially aware environment.
High proficiency in serving as an administrator and maintaining an organized workload with realistic action plans.
High proficiency in teamwork, collaboration, flexibility and organizational problem solving.
Knowledge for establishing effective working relationships with a variety of constituents.?
Demonstrated commitment to inclusive practices, cultural competence, and effectiveness in addressing the needs of historically underrepresented populations.?
Demonstrated utilization of data for planning and evaluation of programs and services.
Demonstrated talent in effectively responding to individual and community crises.
Must have access to reliable and secure computer and internet connection. Must maintain password protection for work files and records and ensure that no one else has access to password and login credentials at remote work site.
Must have access to a dedicated and suitable workstation at remote location, including desk or table and supporting, upright chair. Must ensure workstation is safe and free from hazards.
Education/Experience: A Master’s degree in Social Work is required; Active ACSW number preferred. Must have one or two years of post-graduate experience in an environment where crisis intervention is a primary role, preferably a college or university setting.? Experience managing response to crises and working as part of a case-management support team.
Licenses/Certifications: Must have and maintain a valid driver’s license and a driving record acceptable to the college’s insurer.?
Other Requirements: Software provided by Pitzer may not be duplicated. Software and equipment provided is expressly for the use of remote work, remains the property of Pitzer College and must be surrendered at the time of termination of employment.
Physical Requirements: This is generally a sedentary position. Must be able to:
Sit for prolonged periods of time;
Operate a computer for prolonged periods of time;
Communicate with others by email, in person and over the telephone;
Read printed materials and a computer screen;
Have the mobility to work in a standard office setting and use standard office equipment;
Assist with the set-up and teardown of event tables, signage and other materials.
Requires reaching overhead, grasping, pulling, pushing, stooping, bending, and twisting;
Lift 15 pounds from the ground to waist level unassisted; and
Have the stamina to manage a high-volume workload in a fast-paced work environment.
Instructions: Only qualified applicants please.
Application Materials: Upload the following materials to complete your application:
Cover Letter: Indicate your reason for interest in this position, describe how your qualifications make you an ideal candidate, and explain which of Pitzer’s core values best relates to your own.
Resume: List relevant qualifications and dates of experience.
Professional References: References will be contacted for select applicants and advance notice will be provided. Provide the names of at least three (3) individuals who can speak to your professional qualifications. Include their business titles, contact information and an indication of how you are acquainted with them (e.g., former supervisor, coworker, etc.).
The Claremont Colleges, a consortium of five undergraduate liberal arts colleges, two graduate institutions, and Claremont University Consortium, which provides shared institutional support services, is reminiscent of the Oxford-Cambridge model. The undergraduate colleges include Pomona College, Scripps College, Claremont McKenna College, Harvey Mudd College, and Pitzer College. The two graduate institutions include Claremont Graduate University and Keck Graduate Institute.