Director of Advising and SUCCESS - Mount Wachusett Community College
Mount Wachusett Community College
Location: Gardner, Massachusetts
Internal Number: 162956
Location: Gardner, MA Category: Administrative Posted On: Thu Jun 1 2023 Job Description:
General Statement of Duties
The Director of Advising and SUCCESS (Supporting Urgent Community College Equity through Student Services)plans, organizes, manages, and provides direction, oversight and training for all functions and activities of academic advising at the college. The Director is responsible for providing effective administrative leadership fostering student-centered, equity-minded, and data-informed collegial environment. Managing the College's SUCCESS Scholar Program, the Director is tasked with ensuring the College is providing students with wraparound support and services while initiating and facilitating collaboration with members of the college community to support students. Assisting with furthering the student success mission of the college, the Director also shares responsibility for developing college policies pertaining to academic advising , and for assisting faculty and staff in providing excellence in advising throughout the student lifecycle in support of the College's student success mission. The Director must use various technologies to support student development throughout the enrollment lifecycle toward graduation/transfer/career.
Promote a positive work environment that encourages free exchange of ideas and empowers staff and student development.
Establish and facilitate departmental goals and objectives that are student-centered, equity-informed and data-minded to enhance the effectiveness and integration of advising services for new and continuing students.
Collaborate with Admissions, Academic Deans, Satellite Campuses, and Records Office to identify student trends and course scheduling options to ensure advising and registration for new and continuing students be data-driven and aligned with MWCC Strategic Plan.
Oversee and manage all advising and registration services.
Collaborate with all divisions to deliver advising and registration programming for new and continuing students, including accepted student registration events, transfer events, and SUCCESS workshops.
Responsible for the timely assignment of academic advisors to MWCC students each semester and overseeing the advisor assignment process as prescribed by college policy and the current Collective Bargaining Agreement.
Provide strategic vision, aligning departmental goals with institutional strategic plans.
Ensure student records and institutional advising practices comply with local and federal policy and guidelines.
Conduct assessment process of cross-functional campus advising services with stakeholders from all divisions.
Develop and implement campus-wide advisor professional development opportunities.
Ensure adherence to established registration policies for international students on F1 visas.
Oversee the coordination and train in the use of Advising technology, including support and maintenance of DegreeWorks, Advisor Link, and retention software (TargetX).
Collaborate with the Academic and College Deans in on-going assessment of the College's advising and retention practices at all campuses. Collaborate cross-functionally to ensure consistent advising practices campus-wide.
Coordinate planning and evaluation activities [of what?] and oversee reports, program reviews, outreach, and continuing student calling campaigns to inform strategic planning.
.Responsible for oversight of the advising website, TEAMS all-advisor group, and Blackboard shells for college-wide advising best practices and training information.
Supervise professional and administrative staff including academic and SUCCESS counselors and coordinators, transfer coordinator and administrative staff.
Clearly define and evaluate performance expectations consistent with respective collective bargaining agreement or employee handbook.
Communicate information to staff via multiple platforms and in a timely and professional manner.
Promote a positive work environment that encourages free exchange of ideas and empowers staff development.
Fiscal Management and Contract Services
Prepare and monitor annual budgets for departmental and SUCCESS programs and activities.
Support campus activities, goals, and reporting requirements.
Participate in the planning and implementation of all matters pertaining to academic advising, course registration, career planning, and transfer services.
Lead college-wide assessment of advising initiative, first- and second-year advising planning and programming teams.
Serve on college committees as assigned.
Develop, manage, and implement other related projects, as necessary.
Master's degree from an accredited college or university.
Experience with staff development and evaluation in a college setting.
Three supervisory experience in an academic advising-centered office.,
Experience using technology in the advising process, academic pathways and career assessment tools.
Strong understanding of student development theory and practice to improve student persistence toward graduation/transfer.
Working knowledge of SEVIS and F1 visa student registration regulations.
Ability to work evenings/weekends during peak enrollment and recruitment periods.
Strong interpersonal and verbal/written communication skills; adaptable and flexible.
Master's degree in higher education administration
Bilingual/Fluent in written and spoken English and Spanish.
Community college work experience.
Experience with the integration of technology and alternative delivery systems of instruction in the advising process. Working knowledge of MASS Transfer, Commonwealth Commitment, and public/ private transfer and articulation processes.
Equivalency Statement Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Salary: 82,500.00 Employee Status: Full Time Success Funded. Funding ends 6/30/24. Benefits: Yes Hours per Week: 37.5 Number of Weeks: 52
Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
We are an innovative institution for teaching and learning excellence. Students and faculty are at the center of everything we do. If you are looking for the opportunity to come to work every day and help students achieve their dreams, Mount Wachusett Community College is the place for you. Our faculty, staff, and administration forge the direction of the college together - from governance to defining our mission. We understand that for our institution to remain relevant we must continually examine and refine the ways we serve our students. We strive to create an environment where students, faculty and staff feel comfortable and where new ideas and perspectives are encouraged and rewarded. We respect and honor our differences and make them work toward the advantage of all. The college is committed to attracting the best faculty and staff for our students, regardless of race, color, religious creed, age, physical or mental disability, sex, national origin or ancestry, marital status, sexual orientation, genetic information or veteran status. About the College Mount Wachusett Community College is an accredited, public two-year institution serving 29 cities and towns in North Central ...Massachusetts. The picturesque269-acre main campus is located in Gardner, Massachusetts; satellite sites are located in Leominster, Fitchburg, and Devens. The college offers over 45 associate degree and certificate programs, as well as adult basic education and high school equivalency programs, education and training for business and industry, and noncredit professional and personal enrichment programs. MWCC is on the forefront of state and national civic engagement and service learning initiatives and is nationally recognized as a veteran- friendly school. MWCC is in the process of constructing a $42 million science and technology building to support growing STEM programs. The college community enjoys many resources including the East Wing Art Gallery; the 555-seat Theatre at the Mount which hosts a variety of productions annually; the Fitness and Wellness Center, which offers a wide assortment of fitness classes, exercise equipment and an Olympic-size swimming pool; a complete library with access to thousands of on-line publications and data bases, as well as electronic classrooms. In addition, through its membership in the CWMARS regional library system, access is available to all other public and academic libraries in the region. Our Green Commitment In addition, if sustainability is important to you, Mount Wachusett Community College offers the chance to work at one of the greenest colleges in the nation. We are the largest greenhouse gas reducer of any Massachusetts state college, university, or agency, as recognized by the 2011 Leading By Example Award from the Commonwealth of Massachusetts. We have also been nationally recognized with a Climate Leadership Award from Second Nature, the supporting organization of the American College and University Presidents' Climate Commitment, and several other organizations. Our Gardner campus features two 1.65 MW Vestas V82 wind turbines that are propelling us to near-carbon neutrality for campus operations. With the college's biomass and solar technologies incorporated into the mix, coupled with significant efficiency improvements, MWCC generates nearly all of its energy on-site to operate as a near-zero net energy campus. About our benefitsOur full-time faculty and staff enjoy a liberal benefits package, including generous retirement plans, eleven health insurance options, dental care, life insurance and long-term disability insurance. In addition, we offer a tuition remission program which provides education benefits at Massachusetts state colleges, community colleges, and University of Massachusetts Colleges for full-time employees, their spouses and dependent children. Education and lifelong learning are valued here. Additionally, sabbatical opportunities and other professional development opportunities are possible. About the regionMount Wachusett Community College is located a few hours from the stunning beaches of the Cape Cod National Seashore, an hour's drive from the cultural attractions and big city lights of Boston, and forty-minutes from the county seat of Worcester, with museums, a thriving restaurant scene, and excellent amenities. A wide variety of state and national parks, including the Appalachian Trail, the White Mountains, the Berkshires and the Green Mountains are all a day-trip away. The best that New England has to offer is here: quaint villages, bustling cities, and beautiful vistas. The Boston Museum of Fine Arts, the Worcester Art Museum and the Fitchburg Art Museum offer incredible collections. There are opportunities for great shopping in area cities, towns, and nearby outlet malls. North Central Massachusetts is home to excellent public, charter and private schools as well as an affordable lifestyle. Hiking, biking, and walking trails are spread throughout the region as well, for those seeking to maintain an active outdoor lifestyle. We hope you will consider applying for one of our open positions, and discover all that Mount Wachusett Community College and the North Central Massachusetts region have to offer.