Career Center

Title: Success Scholars Coach

Unit: MCCC Professional Staff 

Department: Success Scholars Program

Reports To: Assistant Dean of Student Success 

Date: August 16, 2022 

General Summary:. Middlesex Community College (MCC) is seeking a highly motivated, knowledgeable, creative, and detail-oriented individual to support a large-scale wrap around student services program to improve outcomes for African American, Black, Asian, LatinX, and LGBTQ+ student populations. The Success Scholars Mentor will help students develop skills, behaviors and habits that contribute to success in college. These include academic and career goal setting, learning strategies, time management and organization, self-regulation and self-efficacy. The SUCCESS fund initiative, coordinated and funded through the Mass. Association of Community Colleges and the Mass. Department of Higher Education will work to increase persistence, retention, and graduation rates for Black, African American, Asian, LatinX, and LGBTQ+ students at MCC.  The primary goal of the SUCCESS funding is to provide support programs such as, academic and career goal setting, financial wellness awareness, and targeted academic, career, transfer and scholarship advising, while improving student preparedness and retention.  This position works in collaboration with the Success Coaches, Career Development, Advising Center, Financial Aid, Academic Centers for Enrichment, and Multi-cultural Center.

Essential Duties and Responsibilities:

• Identify, select, and recruit students to participate in the Success Scholars Program
• Coordinate Alumni and Peer Mentor training in collaboration with Success Coaches and Success Coordinator
• Identify, develop, mentor, and supervise student employees and alumni employees to ensure greater impact through peer mentoring and leadership
• Foster persistence, retention, and completion by maintaining a caseload of African American/Black, Asian, Latinx, and/or LGBTQ+ mentees
• Monitor progress of mentees with check-ins, scheduled meetings or proactive outreach and communication, responding to student questions, concerns and needs
• Engage regularly with mentees to build rapport and trust between mentor and student. Prioritize connection and relationships to support students in their social/emotional well-being
• Work with Success Program staff to develop and support affinity groups for Black/African American, Asian, Latinx and LGBTQ+ students
• Mentor students through individual or group sessions that help students assess their own performance and develop personal success plans
• Help students in identifying, developing and implementing learning strategies and study skills specific to course materials
• Provide students with the foundation to become increasingly capable of making informed personal, academic, transfer, and career decisions
• Discuss and help to clarify educational and career goals with each student; establish plans, reinforce milestones, and monitor progress;
• Provide support, guidance, and assistance in building skills related to time management, college readiness, academic planning, self-advocacy, and goal setting;
• Collaborate on a program for families and friends of Success Scholars to encourage and support them in navigating college resources
• Work with the Academic Centers for Enrichment to provide targeted reading, writing, math, and study skills tutoring and workshops for Success Scholar cohorts
• Participate in regular team meetings
• Participate in the annual evaluation of performance of duties
• Perform other duties as assigned

• Bachelor's degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or other field related to area of assignment;
• At least three (3) years experience and/or training involving academic advisement, tutoring, career development, or program management; or an equivalent combination of education, training, with an emphasis on supporting Black/African American, Asian, Latinx, and/or LGBTQ+ populations
• Previous experience working with students and clients of underrepresented backgrounds in higher education.
• Evidence of the ability to learn quickly, and to demonstrate excellent administrative and organizational skills
• Strong written and verbal communication skills including listening skills
• Demonstrated knowledge and ability in the use of databases and other computer-based technologies
• Ability to establish and nurture strong relationships with faculty, students and colleagues
• Demonstrated ability to meet deadlines and goal
• Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation and veterans including those with different levels of academic preparation, varying physical and learning abilities

Preferred Qualifications: 

• Bilingual or multicultural candidate, Spanish or Khmer language fluency preferred.
• Demonstrated passion for working with multicultural populations.
• Experience with TRiO or other Student Support Services programs
• Experience working at a comprehensive community college.
• Experience with project management, event planning, and/or coordination of programs.

This is a full-time, benefitted, MCCC Professional Staff position. This position is classified as a Grade 4, Special Programs Coordinator. 

Salary Range: $52,754 is the starting base salary for a finalist with a Bachelor's Degree; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include:

• High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Reasonable Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs 
• Low cost basic and optional life insurance 
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation and Personal Time 
• Tuition Benefit for employees and dependents at state colleges and universities 
• Short-Term Disability and Extended Illness program participation options 
• Professional Development and Continuing Education opportunities
• Qualified Employer for Public Service Student Loan Forgiveness Program
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on Bedford and Lowell campuses 

Location: Bedford and Lowell Campuses

Hours: 37.5 hours per week, schedule to be determined upon hire

Expected start date: September 2022

Application Deadline: September 6, 2022 

The College will not sponsor applicants for work visas. 

COVID VACCINATION REQUIREMENT: Candidates for employment should be aware that all Middlesex Community College students, faculty and staff are required to be fully vaccinated by January, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.