Posted: 19-Dec-22
Location: Saint Charles, Missouri
Employment Type:
Organization Type:
Job Title: Program Support Coordinator, COEHS
Division: Academic Affairs
Evaluation Group: Staff
FLSA Status: Non-Exempt
Reports To: Assistant Dean, COEHS
Positions Supervised: NA
Job Summary
The College of Education and Human Services (COEHS) program coordinator is responsible for performing a variety of routine student service, clerical, organizational, and administrative duties in accordance with established procedures.
Essential Job Functions and Performance Indicators
The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Job Responsibilities
- Ensures that adjunct instructors have current syllabi uploaded to their Canvas course shells
- Assists the advising team, as needed, with prospective and enrolled COEHS student inquiries related to advising and program requirements
- Provides support to COEHS program faculty
- Assists with semester scheduling and annual assessment reports
- Aids students in the use of FolioTek
- Assists with ordering assessments for programs
- Supports accreditation tasks for all programs
- Assists with maintaining access to fully updated program handbooks and program plans
- Represents COEHS at recruiting events
- Shares in front facing office duties, addressing phone, virtual, and in-person student inquiries
- Maintains testing databases and scores for comprehensive exams
Service Orientation
- Models, supports, and holds others accountable to the University’s values – integrity, dedication, excellence, creativity, and teamwork
- Supports the mission of the COEHS and serves as a positive representative for all programs
Communication, Collaboration and Teamwork
- Responds to the needs of students, colleagues, and community members in a timely and courteous manner
- Engages collaboratively with colleagues and students
Planning, Organizing and Accountability
- Plans and organizes task effectively
Initiative, Problem Solving and Decision Making
- Resolves student issues, with appropriate referral to faculty and/or advisors as necessary
University Mission
- Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
Job may require other duties as assigned.
Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.
- Bachelor’s degree
- Master’s degree preferred
Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.
- Demonstrated ability to work effectively with individuals from diverse communities and cultures
- Excellent written and verbal communication skills and interpersonal skills
- Highly organized, motivated and able to work on multiple tasks simultaneously
- Strong professional integrity
- Ability to problem solve, employ sound judgment and think critically
- Ability to learn and apply institutional policies and procedures
- Proficient in Microsoft Office and Excel
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
- General office setting
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to sit for extended periods of time
- Regular onsite attendance is a necessary and essential function
- Ability to lift up to 15 pounds
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
- General office setting
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to sit for extended periods of time
- Regular attendance is a necessary and essential function
- Ability to lift up to 15 pounds
Equal Opportunity Employer
Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.
