Assistant Director, Student Engagement and Residential Life
Harvard University Division of Continuing Education
Location: USA - MA - Cambridge
Internal Number: 60954BR
Reporting to the Director of Student Engagement and Residential Life (SERL), the Assistant Director of Student Engagement and Residential Life is responsible for enhancing the student experience of Harvard Summer School (HSS) students through the leadership and management of programs, resources, and services across a range of student life areas including: student orientation, student activities, Opening Weekend and student arrival, and the residential life staff program.
Residential Life Staff Program
Develop and manage: residential staff training curriculum; Resident Dean orientation and training events, resource websites, and collateral materials; professional development programming for Resident Deans; residential staff surveys and evaluation; analyze program data and produce annual report
Student Activities & Programming
Develop and manage a vibrant program of student activities for high school, college-age, and adult students across the HSS Programs. Programming includes athletics, public service and volunteer opportunities, special events, music programs, off-campus trips, wellness programming, college admissions and graduate school preparation, and more.
Oversee 20+ activities per week over the 7-week summer term
Oversee the management of events including content, structure, staffing, registration, logistics, feedback, and expenses.
Responsible for student intern / staff management, including recruitment, hiring, training, and workflow for 12 administrative student staff.
Manage the development and distribution of communications including newsletter, publicity materials, and website.
Analyze program data and produce annual report.
Develop and oversee the implementation of an HSS-wide orientation model
Partner with the Division of Continuing Education (DCE) stakeholders across HSS Programs, Academic Affairs, Student Affairs, and other units on the development of orientation module content
Manage the implementation of modules and events.
Opening Weekend & Student Arrival
Develop and oversee operational plans to manage the check-in and move-in of approximately 3,000 students during Opening Weekend and 500 students in each of the 4 subsequent move-ins
Train and manage 75 staff volunteers assisting with check-in logistics
Develop and oversee the Vendor & Activities Fair that connects students with available resources, activities, and vendors
Coordinate with key DCE, Faculty of Arts and Sciences (FAS), and University partners including: Registrar's Office, Student Financial Services, Accessibility Services, Enrollment Services, Harvard International Office, Facilities and Yard Operations, Securitas, HSS Programs, and others
Student Health & Safety
Ensure the safety of students participating in summer activities through the application of protocols and development of practices that prioritize health and safety
Ensure compliance with University policies and procedures
Serve on-call 24/7 throughout the 7-week summer term for emergencies that occur during student activities
Coordinate emergency response with HSS, University, and local partners in response to student health and safety concerns that occur during student activities
As directed, lead and serve on the following committees related to: residential staff training, Opening Weekend and student arrivals, dining operations, student activities, student conduct, and other student life matters.
Bachelor's degree or equivalent work experience required
Minimum of 5 years' relevant work experience
Additional Qualifications and Skills
Master's degree in relevant field
Experience in higher education, particularly in student affairs and/or residential life
Knowledge of the needs of adult learners, college-age students, and high school students alike
Demonstrated experience with independently administering complex programs
Excellent organizational skills with attention to detail
Ability to work well under pressure and manage competing priorities
Experience working with a diverse international public
Experience handling complex and confidential material
Proficiency with Microsoft Suite, Google Suite, Salesforce, Qualtrics, Zoom, website and media creation platforms
Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website.
This position will be based in Cambridge, MA. DCE is currently trialing hybrid workplace models with a minimum of 2 days per week on campus. DCE may adjust these as necessary or appropriate.
The Faculty of Arts and Sciences will not provide visa sponsorship for this position.
A cover letter is highly encouraged for consideration.
The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 17,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 11,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering nearly 100 short noncredit programs to more than 3,000 participants annually.
All formal offers will be made by FAS Human Resources.
Harvard offers an outstanding benefits package including: Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year; prorated for part-time employees Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools. Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute. Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services. Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Harvard University Division of Continuing Education
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.