Assistant Director of Student Centers Georgetown University
Location: Washington, D.C.
Internal Number: 3566095
Assistant Director of Student Centers Georgetown University
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Assistant Director of Student Centers - Georgetown University
The Assistant Director of Student Centers assists the Director with the general operations, events, care and upkeep of Student Center facilities, including the Healey Family Student Center, Leavey Center, and Arrupe Multipurpose Room. They respond to day-to-day operational needs, such as hiring and supervising 35+ student staff in support of information desk services and event management, creating and managing the program schedule, and engaging students and guests in the daily activities of the centers.
The Assistant Director schedules and manages events within Student Centers venues, communicating with clients regarding reservations and management of program needs, including billing and invoicing; and coordinates a student staff training program for Student Centers Operations Coordinators in collaboration with departmental colleagues and other campus departments.
Additionally, they establish policies and practice for the usage of Student Centers' spaces and resources, including management of community spaces, special projects, and oversight of departmentally developed promotions, celebrations, and programs.
Student Centers is a fast-paced, high-energy environment with extensive and substantive student and guest contact. Staff members work collaboratively within the office and with many other university-wide constituent groups; exercise a high degree of responsibility and independent judgment; and work irregular or extended hours during peak programming times.
Reporting to the Director of Student Centers, the Assistant Director works closely with the Director and Operations Manager in managing the day-to-day operations of Student Centers. They hire, train, and schedule 2 Graduate Assistants and 35+ undergraduate student staff to support events and activities and provide information desk coverage for expansive daily operating hours; and in the absence of the Director, the Assistant Director serves as supervisor and advisor to the Operations Manager.
Bachelor's degree and 3 to 5 years of relevant work experience - preference for Master's degree in Higher Education, College Student Personnel, Student Affairs or an equivalent combination of education in training and full-time work
Experience with events management and operational support
Ability to work collaboratively with university students, staff, faculty, guests, and affiliates
Experience establishing and maintaining ongoing relationships with clients and vendors
Excellent customer service, including verbal and written communication skills
Ability to take initiative and work under minimal supervision
Familiarity with Microsoft Office applications (e.g., Word and Excel), Google Suite applications (e.g., Gmail, Google Docs), EMS Event Management Software, and technology trends in office and/or educational settings
Supervisory experience and knowledge of the fundamental principles of student development
Ability to perform light to moderate physical activity and to provide physical management of venue equipment on a regular basis
Professional or paraprofessional experience in student unions and/or student activities in a higher education environment or similar field with a combination of facilities management, budget management, event planning, technical (audio-visual) knowledge, advising, and/or programming
Familiarity with audiovisual and technical equipment, web development, and event technology
An understanding of higher education principles within the context of the Catholic and Jesuit traditions
Work Mode: Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.
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Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.