Academic Student Support Program Specialist - CUNY Start/Math Start
Queensborough Community College (CUNY)
Location: Queens, NY, 11415, USA
Internal Number: 25388
Academic Student Support Program Specialist - CUNY Start/Math Start
Queensborough Community College is seeking an Academic Student Support Program Specialist for CUNY Start / Math Start. This position requires some evening hours.
CUNY is an equal opportunity employer, is committed to increasing the diversity of its workforce and is dedicated to recruiting and retaining professionals who share the College???s commitment to equity. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university???s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College???s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.
CUNY Start is an intensive pre-matriculation program for incoming degree-seeking CUNY students who need to reach academic proficiency in English (academic reading and writing) and/or mathematics prior to enrollment in college credit classes. CUNY Start has proven to be highly effective at reducing and/or eliminating students??? developmental needs within one semester because of the attention given to each component of the program ??? advisement, mathematics and English (reading/writing). CUNY Start and Math Start are recognized for their carefully designed curriculum and pedagogy, ongoing professional development, and mentor-based training model.
The CUNY Office of Academic Affairs, the University's community colleges, New York City College of Technology, and the College of Staten Island work collaboratively to provide students with an innovative approach to developmental education. CUNY Start/ Math Start programs are currently located on nine CUNY campuses: Borough of Manhattan Community College, Bronx Community College, College of Staten Island, Guttman Community College, Hostos Community College, Kingsborough Community College, LaGuardia Community College, New York City College of Technology, and Queensborough Community College.
The CUNY Start Student Support Specialist conducts comprehensive individual and group student orientations, information sessions and interviews, academic advising, performance feedback sessions and conferences, skills development seminars, workshops, recruitment/outreach, new student orientation and other activities to enable successful program enrollment, completion, college transition and matriculation. Reporting to the campus CUNY Start Director, the Support Specialist works with a cohort of students each semester to guide their educational plans and establish a foundation for success in college.
Other duties include but are not limited to the following:
-Provide academic and college success advice; general guidance, coaching, mentoring and career exploration support;
-Monitor, evaluate, document and report on students??? academic participation and progress, ensure compliance with guidelines, and manage records and files;
-Advocate for students, support with appropriate program services and referrals to campus resources;
-Deliver a ???college knowledge??? curriculum and in collaboration with colleagues develop student guides and educational support materials;
-Coordinate regular team meetings with faculty, academic and administrative staff, and actively participate in campus and University meetings and training activities;
-Participate in executing the program???s daily operations and logistics;
-Analyze program data, assist with evaluating goals, and develop measurement criteria to perform student learning outcomes assessments and create utilization reports;
-Assist with student engagement events;
-May supervise and train part-time professional, academic and/or office support staff;
-Perform other duties as assigned by the Director
Bachelor's degree and four years' related experience required.
Successful candidates will have the following professional and business core competencies:
-Demonstrated experience in academic advising, career advising and/or student development with diverse student populations, particularly underserved high school or college students in an educational setting or college prep program;
-Facilitation experience in adult or developmental education using a holistic and strengths-based approach to student development;
-Knowledge of learning strategies, accommodations and accessibility services;
-Strong presentation, verbal and interpersonal communication skills to successfully work with and present to diverse learners and audiences;
-Experience working with linguistically, culturally and academically diverse students;
-Detail oriented with strong organizational, writing, proofreading and editing skills with solid analytical, evaluative and research skills;
-Ability to adapt and thrive in a time-sensitive, dynamic, student-centered office;
-Experience working productively in collaborative settings;
-Computer proficiency using standard office and educational software programs/applications, including MS Office Suite.
Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.
All CUNY employees must reside within a commutable distance to the tri-state area.
CUNY TITLE OVERVIEW
Provides educational development activities supporting a targeted academic program.
Assists in developing and preparing program offerings, curricula, guidelines, and related communications
Promotes program and advises students and College stakeholders on services, policies, and procedures
Advises faculty, counselors, tutors, administrators and others on program goals, activities, and best practices
Provides student services such as workshops, seminars, and advising sessions
Coordinates efforts of faculty, staff, and other service providers to monitor and assess utilization, student progress, and program effectiveness
Performs related duties as assigned.
Higher Education Assistant
COMPENSATION AND BENEFITS
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates must provide a resume and cover letter.
October 26, 2022
Review of resumes to begin immediately.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Queensborough Community College is located on a lush 37-acre campus in Bayside, Queens, New York. Queensborough offers a rich liberal arts and science curriculum as well as career and pre-professional courses. Comprising one of the most diverse populations of any college in the U.S., over 16,000 students pursue associate degrees or certificate programs. The College’s transfer programs are designed for students who plan to continue their studies at a four-year institution. Career programs provide the academic foundation and training for students who plan to begin or advance in a great career. Queensborough Community College is accredited by the Commission of Higher Education of the Middle States Association of Colleges and Schools. The Business programs are accredited by the Accreditation Council for Business Schools and Programs. The Nursing program is registered by the New York State Education Department and is accredited by the National League for Nursing Accrediting Commission. The Computer Engineering Technology programs are accredited by Engineering Technology Accreditation Commission of ABET.