Baylor University's Hankamer School of Business is looking for a Associate Director of Operations. This position helps support the mission of Baylor University by developing and maintaining relationship with students. The Associate Director of Operations is responsible for leading student services for the Online MBA and Certificate programs.
A Bachelor's Degree, three years of experience and an active Christian faith is required. A masters degree and five years of experience is preferred.
All applicants must currently be authorized to work in the United States on a full-time basis.
What You Will Do
Develop and maintain relationships with enrolled students, by monitoring degree progression, registration status, career goals, and academic struggles.
Communicate degree requirements to students and work with students to resolve issues.
Create Baylor experience for online students who are not required to ever be on campus, by organizing student activities both virtually and in-person.
Monitor and communicate with inactive students with the goal of helping students reengage and complete degree requirements.
Provide guidance to Assistant Director for Online Programs regarding student registration deadlines and course offerings.
Update and maintain Bear's Den, communication platform in Canvas.
Monitor and send out faculty evaluations every term.
Serve as advocate for students who have issues with program and/or faculty.
Perform all other duties as assigned to support Baylor's mission
Ability to comply with University policies
Maintain regular and punctual attendance
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
About Us: Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylors commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled
Baylor University is a private Christian university and a nationally ranked research institution, consistently listed with highest honors among The Chronicle of Higher Education’s “Great Colleges to Work For.” The University is recruiting new faculty with a deep commitment to excellence in teaching, research and scholarship. Baylor seeks faculty who share in our aspiration to become a tier one research institution while strengthening our distinctive Christian mission as described in our strategic vision, Pro Futuris, and academic strategic plan, Illuminate.