BASIS Independent McLean is seeking qualified candidates for an Operations Manager for this coming school year!
Who We Are
BASIS Independent Schools is a national network of PreK–12 private, secular schools that educate students to the highest international levels. Our ten campuses, located in some of the most bustling, dynamic metropolitan areas in the country, are part of the BASIS Curriculum Schools global network. We believe in setting a higher standard for students and promoting self-reliance and accountability in a culture where hard work is celebrated and intellectual pursuits result in extraordinary outcomes.
Ranked as one of the "Best College Prep Private High Schools in Virginia," our campus in McLean, Virginia is in the center of one of the most influential regions in the world. As such, our facility and campus speak to the culture of our program and the type of learning community that grows here. BASIS Independent McLean is building a team of talented, passionate, and hard-working educators to ensure our students receive the best education in the world. Join us!
What We're Looking For
BASIS Independent McLean is seeking an Operations Manager to support a culture of academic excellence and ensure the success of our campus. This position is highly focused on student services specifically in the areas of accounts receivable, transportation, and food services. As a member of the school operations team, the Operations Manager works closely with the Head of Operations on the development and maintenance of customer service protocols to ensure excellent service standards and respond efficiently to inquiries.
Your Primary Responsibilities
Participates in the planning, execution, and policy setting of transportation (e.g. bus routes, arrival and dismissal procedures).
Main point of contact for parents for accounts receivable questions and issues. Liaison between parents and Central Office processing center.
Manages day-to-day activities related to lunch service.
Oversees front office and trains staff on protocols for phone calls, student pick-up, FAQ responses, and record logs.
Works closely with our textbook vendor to maintain the school's online bookstore.
Supports event services and auxiliary functions as needed.
Collects and updates data during re-enrollment period for student registration.
Supports the operations team by updating student accounts, assisting in the on-boarding process for new employees, and coordinating logistics for summer training.
A minimum of a bachelor's degree and 3-5 years of work-related experience.
Ability to obtain appropriate clearance to work.
Strong interpersonal skills and ability to build rapport with all types of people.
Sound understanding of operational planning and customer service standards.
A successful applicant will demonstrate strong communication skills.
Critically, an applicant should possess an excellent academic record and recommendations, and be open to new ideas.
BASIS Independent Schools offers a comprehensive benefits package which includes:
Salary - Salary for this position is competitive and dependent on education and experience.
Career Growth - We believe our people deserve every opportunity to utilize and expand their knowledge and skills, and to share their passions. From our classrooms to central operations, our culture is one of continuous learning, mentorship, and professional advancement in our schools or across our network.
Retirement - Your future financial well-being is important to us. Even if you don't contribute to your 401K, we will contribute 3% and will match up to 9% after five years.
Health Insurance - We want you to have the care you need. We offer three PPO medical plans to choose from, as well as dental and vision insurance.
Flexible Spending - Because health, childcare, and travel expenses can add up, we offer an FSA that allows for pre-tax dollars to cover medical, dependent care, and transit.
Student Tuition Remission - You help us create a world-class program for our students. To show our appreciation, we offer your children significant tuition remission to attend our schools.
BASIS Independent Schools is a national network of PreK–12 private, secular schools that educate students to the highest international levels. Our eight campuses, located in some of the most bustling, dynamic metropolitan areas in the country, are part of the BASIS Curriculum Schools global network. Since the first campus opened in 1998, BASIS Curriculum Schools are consistently recognized as some of the most accelerated and top performing schools in the world. BASIS Independent Schools, whether in Silicon Valley or in the heart of Manhattan, is united by a shared mission:
Our mission is to educate students to the highest international levels with a spiraling liberal arts and sciences curriculum benchmarked to the best education systems in the world.
Our advanced curriculum, unmatched in breadth and depth, prepares students with the content knowledge, critical thinking, and self-advocacy skills needed to be successful throughout their education and well beyond.
Our passionate, expert teachers are unwavering in their belief that with hard work, the right support, encouragement, and inspiration, any child can excel.
We are committed to a joyful learning culture where hard work is celebrated and intellectual pursuits result in extraordinary outcomes.