Career Center

Retention and Data Analytics Specialist (Student Services Professional II)

Job No: 531514
Work Type:
Locations: San Diego - Imperial Valley
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)




Position Summary

Under the supervision and direction of the SDSU IV Dean of Students, the Retention and Data Analytics Specialist will assist in efforts to support the students at SDSU Imperial Valley. The Retention and Data Analytics Specialist for this position will provide academic advising to enable students to understand their collegiate experiences at different levels of awareness via personal growth, co-curricular programs, and advising. The Retention and Data Analytics Specialist will also support outreach efforts to students who are at risk in terms of retention and will coordinate New Student Orientation. The Retention and Data Analytics Specialist will be part of the Student Affairs unit at SDSU Imperial Valley and assist with the overall strategic plans and goals for the university, division, and campus.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in Calexico.

Department Summary

SDSU Imperial Valley is a campus/college of San Diego State University serving the desert area of southeastern California. It is accredited as an integral unit of SDSU and operates under the same governance structure and university policies. Established in 1959 by an act of the State Legislature, SDSU IV offers its programs at two locations in Imperial County: Calexico and Brawley. Offering four-year and two-year undergraduate degrees, graduate degrees, and post-baccalaureate credential programs, SDSU Imperial Valley helps matriculated students achieve their higher education goals. Currently, SDSU IV employs 61 full-time faculty and staff members.

The SDSU Imperial Valley Student Affairs unit, working in conjunction with the Division of Student Affairs and Campus Diversity at the San Diego campus, is mutually responsible for the coordination and development of student services and for building the inclusive excellence of SDSU's staff and faculty. Areas of services include but are not limited to, Career Services, Counseling and Psychological Services, Educational Opportunity Programs, Financial Aid and Scholarships, Veterans Services, Student Ability Success Center, Student Health Services, Student Life and Leadership, Student Rights and Responsibilities, Testing Services, and Supporting the Associated Students.

Under the direction of the Dean for SDSU Imperial Valley, the Dean of Students is the lead administrator for the Student Affairs unit. The unit works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations, and organizational structures while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging, and inclusion.

For more information regarding San Diego State University - Imperial Valley Campus, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• Bilingual: English Spanish
• Experience using Microsoft Office applications and Google applications
• Experience with outreach and support of students experiencing academic difficulties
• Education: master's degree from an accredited college or university in counseling, higher education, student affairs or job-related field is preferred
• Experience advising and/or counseling underrepresented, low-income and first-generation college students and working effectively with students from diverse backgrounds
• Experience advising and/or counseling college students in academic and/or co-curricular settings
• General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,610 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,610 - $6,556 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 14, 2023. To receive full consideration, apply by September 13, 2023. The position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.


Advertised: Aug 31, 2023 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/531514/retention-and-data-analytics-specialist-student-services-professional-ii







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