Student Account Representative III in Palatine, IL for Harper College

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Student Account Representative III

Responsible for assisting with the areas of marketing, report preparation, communications, collections, document retention, system testing design and validation, and technical services related to collections, payment products and student systems. Coordinates activities of outside and contracted vendors; including payment plans, online payment systems, collection agencies, book vouchers and electronic course materials fees. Assists IT in coordination of systems testing for the office.Provides customer support to students, College departments, outside vendors, and other interested parties. Duties include in-person and telephone support, communicating account status information through mail, e-mail, and telephone, and maintaining positive working relationships with all

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