Associate Director of Graduate Programs (Hybrid) - Cornell Bowers CIS

Who We Are:

Cornell Bowers CIS is home to more than 200 employees, which includes nearly 120 faculty. To meet growing student interest in the college's majors and courses, Cornell Bowers CIS is investing significantly in expanding its faculty by 50% in the coming years, along with enhancing its staff infrastructure. This growth aims to promote research excellence, expand emerging fields, and foster cross-disciplinary collaboration across the university.

Under the direction of the Director of Administration, this position will partner with the Director of Graduate Studies and the Information Science Field to oversee a growing graduate program. This includes counseling, advising, and recruiting, graduate students located on two campuses - the main campus in Ithaca and the Cornell Tech campus on Roosevelt Island in NYC.

What You Will Do:

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

The Associate Director of Graduate Programs counsels, advises, and may assist with recruitment, and/or select students and prospective students on matters of admissions. Additionally, they will research and assist in developing strategies to identify and recruit high-quality candidates and students in priority groups; provide advice and assistance to the Director in long-range planning and admission strategies and operations. They will counsel and advise prospective students on how to apply for admission and provide academic advising services to current students and potential majors; utilizing confidential information and conducts confidential conversations to provide these services.

Responsibilities/Duties:

• Communicate with prospective students throughout the admissions process.
• Provide advising to students regarding difficult and/or sensitive situations; serve as academic advisor to students.
• Assist with review of students' academic information, review students' academic records, initiate contact with these students, provide follow-up advising interactions.
• Directly interact with the faculty to determine GRA funding and TA assignments.
• Coordinate with the Sponsored Research Administration Center (SRAC) to track funding and fellowships.
• Supervise the Student Services Assistant IV who provides administrative support to the IS graduate programs.
• Plan and coordinate student orientation programs, PhD Visit Day and/or commencement activities; assist in planning and delivering programs.
• Liaison with the Information Science Graduate Student Association (ISGSA) to address their concerns, plan activities and provide guidance on how to spend their department funds. This includes organizing a town hall event each semester, and ensuring the proper department representatives are present to discuss pertinent topics.
• Act as liaison between the Director of Graduate Studies the Bursar's office, the Graduate School, the College of Engineering Registrar's Office and other University offices.
• Demonstrate understanding and operate in compliance with federal, state and university data privacy and security regulations, policies, and best practices relating to the access and use of student records.
• May serve on college and university-wide committees dealing with issues on diversity
• Participate in college/university efforts to evaluate the academic and personal success of multicultural students on campus.
• Represent graduate programs at conferences promoting diversity and inclusion.

Cornell Bowers CIS is committed to offering a flexible, hybrid work location arrangement, depending on a position's role and responsibilities. This Student Service Associate II (SSA) position will be primarily an on-campus, in-person position with a minimum of two - three days per week on campus during the academic year. Additional flexibility is allowed during the student breaks times and summer months. Additional on campus work hours may be needed to support special events.

Enrollment representatives within Cornell's colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University's enrollment goals.

What We Need:

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
• Bachelor's degree with 2 - 4 years of work experience; or equivalent combination of education and experience.
• Excellent communication, organizational and interpersonal skills required.
• Must be detail-oriented and demonstrate sound judgment.
• Must project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.
• Exceptional customer service skills and proven experience in event planning.
• Must be a self-starter, working independently while also demonstrating success working in a team environment.
• Excellent oral/written communication, organizational and time management skills are essential.
• Excellent computer skills with knowledge of a variety of software programs including the Microsoft Office suite.
• Ability to prioritize multiple projects and handle confidential information.
• Familiarity with Cornell student services systems (ex: College Net, Peoplesoft).

What We Prefer:

• Bachelor's degree in related field with more than 4-6 years of experience.
• Previous experience working with Cornell's Graduate School.
• Previous experience working with faculty and students in an academic environment also preferred.

Rewards and Benefits:

Important Notes about Applying

• Please submit both a cover letter and a resume to be considered for this position.
• There is no relocation assistance available for this position.
• There is no visa sponsorship available for this position.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.