Director, IT Project Management Office - 002238

Western Carolina University

Department: IT Project Mgmt Office

About WCU:

Position Summary: The primary location of this position is the main Cullowhee, NC campus.

Reporting to the CIO, the Director is the IT division's project program manager, responsible for operation and management of the IT Project Management Office (PMO) and staff consistent with best practices models. Key responsibilities include: management of the university's portfolio of IT projects; management of IT project managers within the PMO and embedded within IT departments; managing larger, riskier, high-profile, and longer term IT projects; directing the development and implementation of IT project management methodologies; configuration and operation of the IT Portfolio and Project (PPM) system; strategic planning and implementation for enhancing IT project management maturity; executing project activation and ongoing portfolio prioritization processes; and ongoing reporting of IT project activities. This is a highly visible position that has significant impact on IT deliverables and university objectives.

Leadership and management of IT Project Management Office (PMO).

Supervision of dedicated project managers across the IT division.

Management of the university's portfolio of IT projects. This includes facilitating the planning and the prioritization of complex IT services that are typically university enterprise-wide efforts. These may have significant complexity across many functions, departments, and colleges. Projects may include significant business process and/or technology change.

Develop and maintain an IT level project delivery schedule/Gantt chart and projected project activations.

Coordinate and support IT project prioritization within the IT and Executive Council governance structure.

Direct the development and implementation of IT project management methodologies. This includes advancing IT's project management maturity per benchmark PM maturity models; enhancing schedule and resource estimations, enhancing Total Cost of Ownership estimations; and stronger business case/ROI/VOI benefit analysis.

Ensure IT project management methodologies are followed across the IT division.

Direct the configuration and operation of the IT Portfolio and Project (PPM) system.

Collaborate with senior leadership on creating the underlying PMO strategy, success measures, project management maturity level/expectations, and performance feedback process.

Direct project completion success/satisfaction survey process.

Lead monthly IT division-wide project review.

Perform project management on selected 'high profile' project efforts. This can include: project charter development, stakeholder identification, project scope definition, integrated project plan development, project team development, project status monitoring and corrective actions, issue tracking, executive steering team leadership, and overall management and leadership of the project.

Provide 'dashboard' reports for executive management and other stakeholders.

Provide proactive engagement and consultation to IT department directors with respect to department projects, project management needs, and project performance.

Application administration for project management software system.

Partner with various internal and external departments to ensure effective teamwork.

Participate on key IT Division leadership teams, including the IT Leadership Council.

Lead the Technical Review Board.

Participate as an IT senior leader in the development and implementation of the IT division strategic plan.

Ensure project objectives and outcomes comply with division and university strategic directions and goals.

Other duties as assigned.

Knowledge, Skills, and Abilities Required for this position:

Minimum Qualifications:

Preferred Qualifications:

Position Type:

Special Instructions to Applicants:

AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.


To apply, please visit: https://jobs.wcu.edu/postings/28241







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About Western Carolina University

As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.

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