The ONLINE Success Coach will serve as a bridge between undergraduate and graduate students in Minnesota State Mankato ONLINE programs and support services by actively connecting with students throughout the semester to check in on how things are going and to help as needed. The ONLINE Success Coach helps and supports undergraduate and graduate students as they manage commitments, finances, academics, and scheduling, while also providing students with a sense of community and support. Support may include conversation or resources around time management, academic skills, work-life balance, prioritization, and online learning strategies. The ONLINE Success Coach may refer undergraduate and graduate students to program advisors for help in building class schedules, necessary paperwork, and degree progress. The ONLINE Success Coach will give prompt feedback to students and recognize the different ways of learning which will differ from student to student.
Bachelor's degree in a related field (conferred on an actual transcript at the time of application).
Minimum of one (1) year experience in an academic, academic support, or student services role in a higher education environment.
Demonstrated commitment to working with underrepresented students and students from diverse backgrounds.
Communication and interpersonal skills necessary to guide students.
Demonstrated ability to prioritize work and manage time.
Knowledge of, or experience with, non-traditional students and online learning.
Demonstrated commitment to fostering a diverse working and learning environment.
Working knowledge of adult learning theory.
Evidence of successful experiences working independently.
Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.
Based on the essential functions of this positions, MMB Policy #1422, and University policies relating to flexible work, this position is eligible for the following work mode:
Telework:A position with a work arrangement that allows an employee to perform work on a regular basis at a telework location that is not the employee's permanent/principal work location. Up to 20% of the time.
Work schedule will be flexible based on department needs. Some evenings and Saturday work will occur.
Additional information on Minnesota State University, Mankato can be found at: www.mnsu.edu
The salary range denoted above is the contractual range; however, salary upon hire is dependent upon qualifications and experience.
Minnesota State University, Mankato is a member of the Minnesota State system. Minnesota State has established a strategic vision, Equity 2030, which aims to close the educational equity gaps across race and ethnicity, socioeconomic status, ability, and geographic location by the end of the decade at every Minnesota State college and university and to provide an opportunity for all Minnesotans to create a better future for themselves, for their families, and for their communities. The focus of the work includes:
· Enhancing access and student success.
· Providing Minnesota with the talent it needs.
· Anchoring the communities and regions we serve.
Equity 2030 seeks to bridge efforts occurring within divisions and institutions, creating an intentional statewide culture of equity-minded collaboration and resulting in equitable practice embedded throughout our institutions. The full Equity 2030 plan is linked here. https://www.minnstate.edu/Equity2030/index.html
Minnesota State University, Mankato has identified five broad themes as our basis for discussion in developing our next comprehensive strategic plan. The themes are Serving Students and Managing Enrollment, Focusing our Resources, Offering an Exceptional Student Experience, Caring for Health and Well-Being, and Ensuring a Welcoming, Equitable, and Inclusive University. We seek to attract teacher-scholars who will be culturally and academically diverse faculty members, and staff with a demonstrated commitment to creating an inclusive learning and working environment. Minnesota State University, Mankato, is student-centered and focuses on applied research that expands knowledge; improves learning; and serves the region, state, and nation.
Founded as a Normal School in 1868, Minnesota State University, Mankato is now the second largest university in Minnesota with a tradition of combining big-ideas with real-world thinking to find solutions for pressing problems in the state, region, and global society. Mankato, Minnesota, is a community of nearly 44,500 people, about 85 miles southwest of the twin cities of Minneapolis and St. Paul. The University acknowledges the land and the tribal nations upon this land whose work is being accomplished. We acknowledge that we are on Dakota land. We also take the opportunity to recognize that we live, work, and learn in the homeland of the Dakota people, whose language frames our name—Minnesota State University, Mankato.
Serving approximately 14,000 students annually, the University is an applied research institution, with more than 200 academic programs, from bachelor's through doctoral degrees. The University is a diverse and global campus with 18% students of color and 1,175 + international students from 95 countries, cutting-edge information technology solutions and extensive partnerships. With 1,600 faculty and staff, including 700 teaching faculty. The University has additional locations and a growing number of on-line programs to accelerate educational access and opportunity. These locations include partnerships in northern Minnesota's the iron range region. Fast facts about the university can be found here: https://mankato.mnsu.edu/about-the-university/fast-facts/
NOTICE: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MN State's vehicle use criteria and consent to a Motor Vehicle Records check.
Minnesota State University, Mankato is where tireless thought and innovative research bring real solutions to real needs. The University's environment of big ideas coupled with real-world thinking equip Minnesota State Mankato students to go well beyond expectations and into exciting, rewarding futures.A growing international reputation for breakthrough research distinguishes the University, as does the unique quality of life that marks the proud community of greater Mankato.