Location: Lynn, MA Category: Professional Posted On: Mon Jan 6 2025 Job Description: Part-Time RISE Professional Success Coach
Campus Location: Lynn
Work Schedule: 20 hours a week, Monday-Friday 9 am to 1 or 10 am to 2 pm
Non-benefited, Grant-funded, MCCC unit position
GENERAL STATEMENT OF DUTIES:
The role of the RISE (Realizing & Inspiring Student Excellence) Professional Success Coach (PSC) is to promote persistence from semester to semester for a successful academic experience at North Shore Community College and support students who are struggling to maintain good academic standing. The PSC will mentor and connect assigned RISE students to various services offered by the College and will serve as a point of contact at the College, they will help students develop an Academic Success Plan by identifying obstacles to academic performance, and assist them by jointly generating solutions for overcoming those challenges. They will collaborate with other student support services by referring students to the appropriate NSCC service to aid these students' college progress. Professional coaches assist and support students with realizing their full potential by providing effective skills such as navigating NSCC services, test taking, time management and strategies for studying.
ESSENTIAL FUNCTIONS:
Foster persistence and completion by maintaining a caseload of RISE & NSCC Scholars students and students experiencing academic difficulty;
Assist students with developing Academic Success Plans with measurable outcomes to be monitored by the PSC in conjunction with respective students.
Provide proactive and individualized success coaching to an assigned caseload of students facilitated by an early alert/advising system powered by predictive analytics;
Respond in a timely manner to faculty-submitted and automatically-generated alerts for an assigned caseload of RISE/NSCC Scholars students;
Identify at-risk students within as assigned caseload of students using reports and analyzing data;
Provide proactive outreach to the at-risk students within an assigned caseload of students connecting them with appropriate interventions and student supports;
Engage assigned caseload of students in educational planning activities to help guide them to achieve their educational goals;
Empower assigned caseload of students to effectively communicate with faculty and student services and become better connected to resources and support services such as financial aid, career services, and disability services;
Regularly attend assigned academic department meetings, engage with faculty/staff, and other departmental meetings, as appropriate, to remain current with departmental policies and procedures.
Collaborate with other SUCCESS area services to identify students who would benefit from outreach from other NSCC services such as peer tutoring, peer coaching, etc.
SUPERVISION RECEIVED: Director of Academic Success
Job Requirements:
Master's degree in Education, Counseling, Psychology, or closely related field; with five (5) years experience and/or training that includes academic advisement, career counseling, student assessment, workshops/seminar coordination, and project management; or an equivalent combination of education, training, and experience.
Experience working in a diverse environment and/or with a diverse student population
Commitment to student learning and development
Excellent organizational, administrative, and information technology skills
Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.
PREFERRED QUALIFICATIONS:
Sensitivity and commitment to the goals of Affirmative Action and workforce diversity
Experience or interest in the community college setting
Ability to communicate effectively and professionally with faculty, students, & staff
Ability to address sensitive topics such as academic preparation, academic standing, and realistic expectations for transfer opportunities
Verbal and written proficiency in Spanish or Haitian Creole
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer Nick Royal, at nroyal@northshore.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here. Closes:
North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).