Job Summary:

Responsibilities:

• Coordinate follow-up with students who have been referred to Student Support and Outreach and refer students to appropriate campus or community resources; provide appropriate follow-up care/service.
• Serve as a point of contact and liaison for faculty, staff, administrators, students, and family members to express behavioral or safety concerns regarding high-risk and complex student issues; collect and evaluate all facts pertaining to such contacts and formulate appropriate action plans to address concerns.
• Meet one-on-one with students to discuss support needs. Provide information, referrals, and support to walk-in students.
• Maintain appropriate contact with students who withdraw from the College.
• Chair the Student Support Committee, which is a collaborative care team that includes important stakeholders on campus.
• Work with students who are struggling with navigating the resources and support on campus to improve the coordination of care and the retention of students.
• Refer high-risk cases to the campus Behavioral Intervention Team (BIT) and follow through on the recommended intervention plans.
• Use assessment tools, analyze data, complete assessment reports, and implement program enhancements.
• Participate in research to determine patterns of student departure, analysis of problem areas, and recommend strategies to reduce student attrition.
• Work closely with Counseling and Psychological Services to manage potentially high-risk situations.
• Serve on college committees as appropriate.
• Manage the Student Support and Outreach webpage.
• Partner with Orientation to educate parents and new students on Student Support and Outreach.
• Actively support the College's commitment to inclusion to achieve and sustain excellence by embodying this commitment as a professional priority.
• Perform other duties as assigned by the Associate Dean of Students.

Required qualifications:

• Education: Master's Degree in Student Affairs Administration, Psychology, Social Work, or related field.
• 5+ years of progressive experience and responsibility in higher education or clinical settings, preferably working in a position with direct student contact or case management.
• Understanding of best practices of case management and student advocacy.
• Demonstration and commitment to diversity, equity, inclusion, and justice for marginalized communities.
• Excellent organizational, group facilitation, interpersonal communication, and conflict resolution skills.
• Strong computer skills, including MS Office (Word, Excel, Outlook, and PowerPoint), Google Suite, and case management software.
• Commitment to working with diverse groups of individuals, including age, race, ethnicity, gender, gender expression, sexual orientation, socioeconomic and educational background, and ability.
• Must be able to handle difficult situations and confidential information with sensitivity and professionalism.
• Must be familiar with Title IX and, if not already trained, receive Title IX/Equity training.
• Experience implementing student behavioral interventions.
• Excellent attention to detail and high standards for quality of work.

Compensation:

Special instructions to applicant:

Quick link to posting: 15944

About Oberlin College

Oberlin College & Conservatory is a four-year, highly selective liberal arts college that combines a top-ranked college of arts and sciences with a world-renowned conservatory of music. Combined, the two divisions enroll approximately 2,900 students. Founded in 1833, Oberlin College & Conservatory was the first college in America to make interracial education and coeducation central to its mission-traditions that live today within a commitment to positive social engagement. Located 35 miles southwest of Cleveland, OH, Oberlin College & Conservatory has earned a reputation of excellence based on the quality of its richly diverse student body, outstanding faculty, excellent facilities, and academic and technological resources. Learn more at http://new.oberlin.edu/about

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