The Community College of Rhode Island is New England's largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.
We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.
Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.
We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees' values and what it means to work here, learn about our Guiding Principles here.
Job Summary:
EOC provides information and support to adult students to apply to and enroll in programs of postsecondary education. Two thirds of those served by EOC are from low-income households and are first-generation college students.
The Coordinator/Counselor establishes, coordinates and conducts activities that inform low-income, first-generation persons about postsecondary education opportunities. The Coordinator/Counselor assists individuals in selecting, applying to and enrolling in programs of postsecondary education; they also provide assistance for related programs.
Duties and Responsibilities:
Commitment to CCRI's Mission:
Demonstrate a commitment to the philosophy and mission of a comprehensive community college
Work collaboratively with others in a diverse and inclusive environment
Work collaboratively in a diverse, inclusive, and student-centered environment, with students of various learning styles, cultures, identities, and life experiences
Work collaboratively with others and provide quality customer service in a diverse and inclusive environment
Outreach and Recruitment:
Recruit 500 participants annually eligible for EOC services through various outreach activities, including open houses, community events, and college fairs, and assess the need for EOC services
Conduct direct outreach activities at GED centers, community-based organizations, community meetings, RI Department of Corrections (RIDOC), and other appropriate settings
Seek, establish and support partnerships with external organizations that will help sustain and increase the number of EOC participants
Maintain a network of contacts and resources in the target areas to promote EOC services and activities; act as EOC liaison with professional organizations whose policies affect EOC participants
Advising and Counseling:
Counsel EOC participants on the college admissions process including college selections, college major choices, revision of essays, application completion and college enrollment
Assist participants in completing financial aid applications (FAFSA, loans, etc.) and financial aid verification requirements. Troubleshoot participants' technical issues by contacting college administrators and seeking appropriate information and guidance
Provide loan default counseling to assist a participant's enrollment in postsecondary education
Provide specialized assistance to men, women, and youth housed in RI department of corrections facilities
Provide onsite and offsite small-group and large-group presentations on college admissions, financial aid, and financial/economic literacy topics
Provide direct advising to persons seeking postsecondary education using a variety of resources; identify appropriate support services as needed
Assist participants with educational goals clarification; perform academic and vocational assessments. Provide direct career counseling assistance
Identify participant needs and refer them to other social service agencies when appropriate
Coordinate with service providers to provide follow-up and advocacy for persons during the period in which they apply for school admissions, financial aid and related services; and while enrolled in a postsecondary institution
Work Management/Record-keeping:
Achieve annual prescribed admissions and financial aid applications, and postsecondary enrollment targets
Maintain individual caseload reports, records, and documentation as required
Submit monthly reports to the Director
Maintain accurate records of participant progress and program activities
Ensure confidentiality of participant records
Teamwork/Collaboration:
Develop and maintain comprehensive knowledge and information on financial, college special admissions, and academic assistance programs, their requirements, policies, and procedures, for use in serving EOC participants
Remain current on the latest trends in college access and success
Required to attend in-service and other job-related training
Communicate effectively with Project Director and all other project staff in order to ensure the continued successful operation of the program
Assist in all project's special events
Other related duties as assigne
Minimum Requirements:
Bachelor's degree
Minimum of one year of experience with federal TRIO programs, academic support programs, or similar educational programs advising low-income and or potential first-generation college bound students
Extensive knowledge of postsecondary education programs and admissions and financial aid processes
Competencies:
Will have excellent knowledge of community service agencies and supportive services in RI
Will have excellent interpersonal and communication skills
Will be able to work independently with minimal supervision
Will be bilingual (Spanish, Portuguese and/or Asian languages preferred)
Will have a commitment to providing educational opportunity to adults from low-income first-generation backgrounds
Will have a demonstrated ability to effectively communicate with the population served by EOC
Campus Location: Primarily located at the Providence Campus
The Community College of Rhode Island is the states only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs. At CCRI, we are committed to building an inclusive and diverse campus community. We strive to hire and retain culturally competent faculty and staff members who reflect the demographics of our state and our increasingly diverse student population. We believe that our diversity is our strength. We celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses. We are OneCCRI, working together to prepare learners to achieve their highest potential. To learn about what employees value at CCRI and what it means to work here, please read about our Guiding Principles and watch videos of our employees doing what they do best: https://www.ccri.edu/equity/culture/guidingprinciples.html