Online applications must be received before 12:00am on: November 18, 2024 If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s): 1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2
Business Title: Student Services Coordinator
Employee Type: Admin. Professional (+) (Fixed Term)
Position Details:
The Opportunity:
Cougs Rise, a student success initiative of the Office of Academic Engagement (OAE), invites candidates to apply for a Student Services Coordinator to join our team. You will be an integral member of the team, working alongside the Director to develop and implement academic year and summer programming, supervising student mentors, and functioning as a liaison with external constituents. You will provide senior-level academic advising, guidance, and other services to students, utilizing specific knowledge of college transition, persistence, and completion; independently provide one-on-one counseling focused on academic skills, tutoring, guidance, and mentoring; and independently provide group services and deliver program curriculum in a variety of formats (classroom, field, virtual, etc.). You will also research and identify new opportunities for student recruitment and develop targeted outreach plans.
About Cougs Rise and OAE: OAE develops and implements initiatives that support access, achievement, and affordability for undergraduates, enabling them to engage in the highly impactful academic experiences of WSU. Cougs Rise works specifically with low-income and first-generation students transitioning to college, delivering programming, advising, and mentoring that builds a supportive community and long-term success.
Work location: During the academic year (September to May), this position is based in Vancouver, WA, working within area high schools four days per week and working remotely one day per week. During the summer (June to August), the position is remote, with the exception of a four-week student programming period when the position is based on the WSU Pullman campus. During this on-campus component, lodging is provided.
Expectations: As one of the primary professional team members for Cougs Rise, you will have service and supervisory expectations during student programming and activities. Must be willing to work occasional evenings and weekends. The successful candidate will display teamwork and a paramount concern for program responsibilities, student needs, and participant safety.
Individuals who are first-generation college graduates and/or from low-income backgrounds are encouraged to apply.
Required Qualifications:
Positions require a Bachelor's degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
Demonstrated experience working successfully with students, faculty, staff, administrators, and the public.
Demonstrated experience in student service programming.
Broad knowledge of, and work experience with, student transition issues and retention related to the target population.
Demonstrated computer skills including working knowledge of Microsoft Office.
Ability, and willingness, to work some weekends and evenings.
Preferred Qualifications:
Master's degree in education or related field.
Experience with programs serving the target populations.
Conflict and crisis management experience.
Demonstrated ability to work effectively and positively in a highly collaborative environment.
Well-developed written, verbal, organizational, time management, and interpersonal skills.
Demonstrated and extensive problem-solving and decision-making skills.
Monthly Salary: $4,386.85-$5,483.55 | In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.
Benefits: Successful candidates typically begin up to mid-point of the salary range. For additional information, please review WSU's Administrative Professional Compensation. WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
Overtime Eligibility: Overtime Eligible
FTE: 100%
This is a Temporary position.
Temporary End Date: Due to the nature of the position's grant funding, this position is listed as temporary with an expected end on September 1, 2025. However, the grants supporting this position have been established at WSU since 2017 and are expected to continue well into and beyond 2027. Renewal is dependent on the need for extension and/or if additional funding is secured to extend employment.
Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions: All applicants must upload a cover letter and resume/cv to their online application. Application materials should clearly communicate how the applicant meets all required qualifications. Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Applicants will be requested to provide contact information for professional references within the online application.
External candidates, please upload all documents in the 'Resume/CV' section of your application.
Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application.
Required Documents:
Resume/CV
Cover Letter
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.
Notice of Non-Discrimination
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Washington State University is a public research university committed to its land-grant heritage and tradition of service to society. Washington State College was established in 1890 as a land-grant institution. It has become a distinguished public research university, but its mission remains rooted in accessibility and public service.For more than 130 years, we have strived to unlock possibilities by empowering students, faculty, and others to create a world where all people can thrive.In that spirit, our community welcomes scholars from around the globe and prioritizes equitable opportunities for all.