The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position.
Student Services Professional
Department of Social Work, College of Public Service
Who We Are
The University of Colorado, Colorado Springs (UCCS), is a premier educational institution that prides itself on academic excellence, research, and community engagement. We are actively seeking a Student Service Specialist in the Department of Social Work to join our team! UCCS offers a diverse and inclusive learning environment that fosters innovation, growth, and the holistic development of its students.
At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery--a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.
Salary/Pay Range: $45,000 - $55,000 annually. Compensation will be commensurate upon experience and qualifications.
This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
At UCCS, our employees are our most valued asset. We're proud to offer:
Who We Are:
The UCCS College of Public Service (CPS), formerly the School of Public Affairs, is a leading public administration school in the Rocky Mountain West, offering degrees in public administration, criminal justice, social work, and more.
At the College of Public Service, our mission is to improve people's lives and communities worldwide through collaborative governance, public service innovation, community engagement, and research. Our unique combination of rigorous academics, relevant research, practical application, and partnership networks empowers students to create significant impacts for a resilient community and world.
The Department of Social Work at the University of Colorado Colorado Springs (UCCS) empowers students to make a significant difference in the lives of others. Social Work students develop the skills to improve the well-being of those around them through direct practice with individuals, groups, and families with community-focused initiatives.
Graduates become leaders, advocates, and social justice champions dedicated to creating a better future for all. UCCS offers an opportunity to make a meaningful impact in the community and improve lives.
Our Bachelor of Social Work and Master of Social Work degrees received accreditation from the Council on Social Work Education (CSWE). This esteemed recognition will be valid for the next eight years, and we are thrilled to continue providing high-quality education to our students.
Summary
The Social Work Student Services Professional is responsible for graduate student admissions and graduation processes, program advising, student communication, professional development, and coordination of selected student-focused events, with an understanding of and ability to perform within trauma-informed systems to enhance student support. Completes necessary paperwork and coordination for compliance with federal notification laws and Council on Social Work Education accreditation processes. Plans, improves, and implements processes and identifies innovative programming that enhances the graduate student experience. Serves as a program liaison to the University Marketing and Communications office and collaborates with internal and campus teams and committees relevant to the position and as assigned by the Social Work Chair.
Essential Functions
The duties and responsibilities of the position include, but are not limited to:
- Responds to initial inquiries from persons interested in learning more about both Social Work programs (undergraduate and graduate).
- Participate in recruiting events for both Social Work programs (undergraduate and graduate).
- Guides prospective graduate social work students through the application process and assists admitted graduate social work students with registration, student forms, and/or other student services issues.
- Coordinates with the Admissions office and program director to process graduate social work applications.
- Regularly communicate with prospective, admitted, and current social work graduate students.
- Completes necessary paperwork and coordination for compliance with federal notification laws and Council on Social Work Education accreditation processes.
- Manages intercampus enrollment and transfer credit processes for social work graduate students.
- Works collaboratively with the social work program directors and practicum directors to meet programmatic needs.
- Establishes, maintains, and monitors graduate social work student records from application through graduation; implements actions as appropriate (e.g., probationary status letters).
- Supports student experience by navigating and troubleshooting enrollment and admissions issues.
- Collaborates with faculty and staff to inform policy, procedure, and process regarding graduate social work student needs and outcomes.
- Works with the Social Work Chair, faculty, and staff, as well as other related campus personnel as appropriate, to achieve unit goals related to student services.
- Coordinates student communications and acts as a program liaison with University Marketing and Communications.
- Purchases and maintains an inventory of promotional items and materials.
- Provides empathetic support and actively listens to students, helping them feel heard and encouraged in addressing their academic needs.
- Coordinate student engagements such as orientation and professional development.
- Other duties assigned by department chair.
Tentative Search Timeline
- Applications submitted by November 11, 2024, will receive priority. However, this posting will remain open until filled.
- The potential date for video interviews with the search committee is Tuesday, November 18, 2024.
- The potential date for campus interviews with the supervisor, appointing authority, and other stakeholders is 12/2, 12/4, and 12/5.
- The potential employee's start date is January 6, 2025.
UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.