To advance the college's mission, vision, principles, values, and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY: The Program Coordinator contributes to a team focused on enhancing the overall student experience by through community, support and access. Not all students enter college with equal backing and support. Through direct student support, leadership of key programs (Student Food Pantry, Project Start, United Fire Group Scholarship) and relationships with campus and community stakeholders, the program coordinator assists students with setting and achieving their academic and employment goals. This position's responsibilities include budgeting, staff support and development, and understanding community resources. This position also builds ongoing relationships with students completing Kirkwood credit-based academic programs, assists students in accessing student services resources, identifies educational goals for program participants in the Project Start program, and provides accurate information to students about programs, campus, and food pantry policies. Some evening and weekend hours may be required.
The typical work schedule for this position will be Monday through Friday from 8 am to 5pm.
UNIVERSAL CORE COMPETENCIES:
Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment.
Perseverance- a commitment to excellence even in the face of adversity or delay in achieving success.
Lead- regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES:
Provides ongoing follow up with individual students using a case management approach focused on identifying strengths and resolving obstacles to students' successful completion of academic and career programs.
Assists students in completion of academic career and employment programs through personalized support and referral to appropriate student services, academic support, and community resources.
Provide leadership and supervision for programs administered in the Student Equity, Inclusion, and Support Office including Student Food Pantry, Project Start, United Fire Group Scholarship, and the Access Scholarship.
Communicate and collaborate with the Kirkwood Foundation, HACAP Food Reservoir, and Grants Department for budgeting, planning, and reporting for all programs.
Coordinate staffing and supply needs for the Kirkwood Student Pantry.
Foster and develop relationships with local social service agencies; such as Feed Iowa and HACAP, to coordinate events and programs to increase student access to services; communicate necessary and important information to other Kirkwood staff (sharing timely information about community about food insecurity and food programs)
Assess program effectiveness and develop procedures for program improvement.
Perform other related work duties as assigned.
PERFORMANCE EXPECTATIONS:
Provide outstanding customer service and serve as a positive representative of the department and the student services division to improve student learning and success.
Demonstrate a solid working knowledge of college student development theory, including the needs of diverse populations and student services in general.
Demonstrate knowledge of community college philosophy, Kirkwood programs, policies and procedures, community agencies, resources and referral procedures, and issues of food and housing insecurity and other related issues.
Possess a knowledge of credit and non-credit academic programs.
Communicate effectively through written oral and electronic means; possess functional knowledge of the Colleague student database, Titanium calendar, Word, Excel, PowerPoint, and other commonly used computer programs.
Manage a diverse variety of work duties efficiently, effectively, and independently in an environment with regular interruption.
Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.
MINIMUM QUALIFICATIONS:
Master's degree in higher education, social work, counseling, or related fields.
At least two years' experience in a higher education setting.
Excellent written and verbal communication skills and strong interpersonal skills.
Demonstrated experience managing programs.
A demonstrated ability to work as a member of a diverse team.
A demonstrated ability to work with students with diverse needs and backgrounds
PREFERREDQUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
Master's degree in higher education, social work, counseling, or related fields.
Knowledge of community resources available for food, housing, health and childcare is preferred.
Experience managing grants is preferred.
Experience working with students in an academic context (teaching, advising, etc.) is preferred.
EEO/AA STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness, 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572, equity@kirkwood.edu, or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov. WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.
At Kirkwood Community College, we are focused on success. Whether you are a prospective student or parent, an employer or simply someone who cares about the growth and vitality of eastern Iowa—you have an energetic, committed partner with us at Kirkwood. Since the mid-1960s our graduates have worked, raised families and prospered in this area. More than 70,000 of these grads have applied their academic degrees to work in a host of fields. Tens of thousands more have enjoyed life-enriching experiences through our Continuing Education programs. As our college has grown, so have the tools and facilities to meet the changing needs of our Creative Corridor. A key part of that growth in service is our network of regional centers. Kirkwood employees have long set the standard for innovative talent, visionary spirit and overall excellence in their work. Being part of Kirkwood means being part of a deep commitment to the success of every student, every day.
