Basic Needs Operations Coordinator

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Job ID: 72873

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 09-26-2024



ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support, Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students.

The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society.

JOB SUMMARY

Using knowledge and skills as a Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under supervision to provide information and interpretation of complex policies, procedures, and regulations. Identifies and responds to student needs for programs, services, and crisis intervention.

Working under the supervision of the Redwood Free Market and Basic Needs Hub Director, the Basic Needs Operations Coordinator serves as a resource for students experiencing varying degrees of need and/or distress. The Basic Needs Operations Coordinator will assist students with CalFresh and food access, coordinate and advise the operations of the Redwood Free Market, and support administrative projects supporting the Redwood Free Market and Basic Needs programs. The Basic Needs Operations Coordinator works both independently and in close collaboration with key Basic Needs programs on campus to identify and intervene as early as possible with students who may benefit from basic needs and other support services. The incumbent coordinates operations at Redwood Free Market and campus-wide basic needs programming.

APPOINTMENT INFORMATION

Budgeted Salary: $25.77 - $30.22 / Hourly. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004563 (STDT LIFE DEV SPEC 2)

Travel: Never or Rarely

JOB DUTIES

60% - Redwood Free Market Program Coordination

• Assists in coordination of CalFresh Application assistance program, which may include assisting students with the CalFresh application process, creating and maintaining tracking of CalFresh application submissions and enrollments, supporting application assistance providers.
• Supports programs and outreach around issues of food access.
• Serves as professional operations supervisor to the Redwood Free Market, which includes training students, staff, and volunteers, preparing budgets, creating and implementing procedures, ordering and inventory management.
• Maintains Redwood Free Market budget and assures funds are being allocated correctly and efficiently.
• Coordinates all operations (i.e., stocking, inventory, student staffing, etc.) in relation to the Redwood Free Market.
• Acts as direct supervisor to a portion of Redwood Free Market student staff (1-3) assigned to support the pantry operations. Provides general direction, training, and supervision as needed to CalFresh student staff.
• Creates free basic needs security workshops and programming out of the Redwood Free Market to educate students, faculty, and the greater Santa Cruz community.
• May drive university vehicle to perform tasks in support of the Redwood Free Market.

20% - Basic Needs Campus Support

• Engages with faculty, academic staff, and colleagues in departments such as the Colleges, Financial Aid, Housing, EOP, STARS, Student Business Services, the Resource Centers, and others to advocate on behalf of students and to seek resolutions for basic needs issues being faced by students.
• Engages with community resources and social service agencies to identify resources that are available for students in distress.
• Develops and maintains relationships with internal and external organization stakeholders critical to program success.
• Assists the Director of Basic Needs in long-range planning and provides recommendations for changes and development of new basic needs program activities and services.
• Supports Director of Basic Needs with research and administrative projects, such as reporting related to basic needs programming, creating tracking systems, spreadsheets, marketing flyers, and updating websites.
• Maintains complete, accurate, and timely record keeping to ensure compliance with uniform documentation and charting guidelines, as well as Federal, State, and other local laws.

15% - Research and Evaluation

• Supports data analysis and research evaluation for the purpose of conference presentations and publications, establishes positive working relationships with representatives of community organizations and state/local agencies.
• Recommends changes to program policies, processes, and procedures.

5% - Other Duties

• Completes special projects as assigned.
• May supervise clerical and/or student staff.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training
• Knowledge of Basic Needs in Higher Education.
• Ability to multi-task.
• Ability to communicate, verbally and in writing.
• Organizational skills.
• Ability to develop original ideas to solve problems.
• Skills in judgment and decision-making.
• Skills in identifying measures of system performance and the actions required to improve performance.

PREFERRED QUALIFICATIONS

• Skills in data collection and reporting.
• Skills in program coordination.
• Experience with food safety and retail.
• Knowledge of Student Affairs / Student Life specialization.
• Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Must possess a valid license to drive in the state of California.
• Ability to work long periods of time at a computer with or without accommodation.
• Ability to safely perform the physical requirements necessary to move light to moderate objects up to 60 lbs., with or without accommodation.
• The selected candidate has the option to work a hybrid work schedule. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
• Ability to work occasional evenings and weekends as directed.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination


APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psc/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=72873&PostingSeq=1&SiteId=11〈uageCd=ENG&FOCUS=Applicant

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.







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