The Associate Director will report to the Director and will support the needs of the Center for Residence Life through supervision of Residence Life professional staff and oversight for the para-professional staff that supports RIT Residence Halls and Apartments. This supervision includes:  

• Providing appropriate supervision to professional staff, para-professional staff (RA), office support professionals, graduate students, and student employees.  This includes hiring, onboarding training, performance planning, and evaluation, as deemed appropriate.
• Collaboratively build and assess performance plans for all staff members whom they supervise.
• Provide leadership for the professional development of all professional and para-professional staff by identifying/providing growth opportunities, with particular attention paid to multicultural competency.
• Contribute to the oversight of recruitment/retention efforts; identify methods to diversify the professional staff and para-professional team.
• Ensure the recruitment and selection of student leaders is designed and implemented as a developmental process for all student leader candidates.

The Associate Director will plan and manage strategic administrative functions for the Center.  These functions may include one or more of the following examples as assigned by the Director; Assessment & Student Development/Residential Education, Outreach and Student Support, Points of Service, and Center-wide Events. The Associate Director’s responsibilities for these functions include:

• Assess, design, implement, and maintain processes and procedures to best support assigned initiatives.
• Collaborate with the Associate Director, Business Operations and Systems to train staff on related systems
• Develop and manage fiscal, human, and space resources in support of assigned initiatives
• Lead staff committees, taskforces, and subprojects in support of assigned initiatives, with staff from within the Center and with key campus partners.
• Use media (social, print, online, etc.) to promote or advance assigned initiatives
• Hire, train, supervise, evaluate student positions aligned with assigned initiatives
• Manage, in collaboration with Center leadership team and Operations staff to oversee any processes (annual contracts, updates, policy, etc.) related to assigned initiatives
• Provide representation on Divisional or University Committees, as assigned, for work related to your assigned initiatives
• Manage Budget and Area Resources (office space, services, staffing, etc.). 

• Associate Directors must have a minimum of five to seven years of experience in residence life/student affairs.  
• 1-3 years of previous supervisory experience of the staff at the part- or full-time levels
• Master’s degree in student personnel, higher education, business administration, counseling, human resources, or related field required.
• The employee must appropriately manage confidential and private student information.
• Proven discretion and demonstrated ability in personal communications, presentations, and writing required.
• Ability to exercise judgment and independent initiative; handle time-sensitive matters that require concise problem solving.
• Ability to manage and maintain confidential and private information; uses confidential, sensitive and/or private records and information, protects information appropriately
• Possess a deep understanding of a diverse student body and a demonstrated commitment to diversity and cross-cultural issues.
• Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals
• Experience with staff development and supervision
• Demonstrated knowledge and experience working with student leaders
• Ability to maintain attention to detail and task completion in a fast-paced, student-focused environment.
• Proficiency or willingness to learn technology systems related to this role including Star Rez, Maxient, Campus Groups, EMS, and others.
• Computer proficiency using Microsoft Suite software and enterprise financial, human resources, timekeeping, and assessment systems   
• This staff member must have knowledge of Student Development Theories and current best practices.  
• This staff member must have high energy, integrity, objectivity, initiative, and flexibility.
• Must have proficiency in or a willingness to learn American Sign Language (ASL) and understand Deaf culture.