Financial Aid Advisor - Client Services & Outreach

Online applications must be received before 12:00am on:
October 7, 2024
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1

Business Title:
Financial Aid Advisor - Client Services & Outreach

Employee Type:
Admin. Professional

Position Details:

Summary of Duties:

This position has primary responsibility for day-to-day contact and advising of students, faculty, staff and parents. This position also serves as a resource for outreach efforts. Programmatic responsibilities may include verification, award adjustments, professional judgment, and needs analysis. Position duties and responsibilities will be performed in support of office vision, mission and values, as well as, institutional mission and goals.

Required Qualifications:

• Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
  
• Experience working with diverse populations.
  
• Demonstrated cultural competency.
  
• Demonstrated experience communicating complex ideas verbally and in writing, including experience with large group presentations.
  
• Demonstrated computer skills including proficiency with Microsoft Office applications including, Word, Excel, Outlook, and PowerPoint.
  
• Ability to work a flexible schedule including weekends/evenings
  
• Demonstrated experience working in a team environment.
  
• Must have, or be able to obtain by time of hire, a valid driver's license and meet requirements in accordance with SPPM 7.10 and Departmental driving standards.
  

Preferred Qualifications:

• Experience with student services in a higher education setting.
  
• Oral and written fluency in the English and Spanish languages.
  
• Experience working in Financial Aid & Scholarships, Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing and Dining.
  
• Experience working with PeopleSoft.
  
• Master's Degree in a related field.
  

Additional Information:

Area/College:

Enrollment Management

Department Name:

Student Financial Services

City, State, Zip:

Pullman, WA 99164

This position is primarily located on the main Pullman campus with some hybrid flexibility.

Department Link:

financialaid.wsu.edu

Monthly Salary:

$3,750.85 - $5,397.56

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Faculty-and-AP.pdf.

Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

Overtime Eligibility:

This position is overtime eligible.

FTE: 100%

This is a Permanent position.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the 'Resume/CV' section of your application.
  
• Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application. Please verify your education and career experience is updated in Workday: https://jira.esg.wsu.edu/servicedesk/customer/kb/view/263393319
  
• All documents must be attached before submitting the application. The application cannot be edited once submitted.
  
• Documents may be submitted in one file or separate files.
  
• Applicants are encouraged to upload as a PDF if possible.
  
• Applicants will be requested to provide contact information for professional references within the online application.
  

Required Documents:

• Resume
  
• Cover Letter
  

Time Type:
Full time

Position Term:
12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

WSU prohibits sex discrimination in any education program or activity that it operates complaint with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Financial-Aid-Advisor---Client-Services---Outreach_R-12366

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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