Job Description

Montgomery College has an immediate need for a full-time Digital Learning Specialist in the Takoma Park campus, Charlene R. Nunley Student Services Center. The work schedule is Monday-Friday, 8:30 am-5:00 pm. This is a bargaining, nonexempt, grade 23 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness. This position is eligible for telework 1 day a week, after the completion of the probation period. This eligibility is subject to change based on the needs of the unit.

Under supervision and/or direction, incumbents in this job class are responsible for providing workstation and software user support to students, faculty, and staff, as well as provide operational and technical support, conduct workshops, and foster collaboration and partnerships throughout the College community.

Contacts and interaction may vary and include faculty, staff managers, directors, students, vendors, contractors, and consultants, ensuring effective communication and collaboration across different groups.

Duties include but are not limited to:

• Provide operational support to students and faculty in the Digital Learning Center.
• Identify and resolve problems/issues to ensure systems are optimized and running smoothly.
• Maintain software library with software and license information.
• Provide prompt, courteous and accurate assistance to students and fellow employees.
• Conduct workshops to enhance digital literacy and proficiency.
• Develop and deliver training materials to support the use of digital learning resources.
• Develop and update documentation and training materials.
• Instruct students and faculty on proper equipment/software operation.
• Develop and implement strategies to enhance collaboration with internal departments and the broader college community.
• Engage with college-wide departments to assist with events and serve as a liaison to promote the Digital Learning Center.
• Collaborate with college-wide learning centers on initiatives.
• Evaluate student and faculty instructional and learning needs to develop learning goals for students.
• Ensure optimal performance and connectivity of systems within the digital learning center.
• Provide consultation in planning, purchasing, installation and support of hardware/software.
• Provide input on specifications for computer hardware/software, implementation strategies, and lab technical requirements based on Office of Information Technology (OIT) standards.
• Open/close classrooms/labs according to schedules; startup/shutdown lab hardware, software, and special applications.
• Perform hardware, software, and presentation systems evaluation and implementation.
• Ability to effectively communicate and exchange information with other employees and the public.
• Ability to learn information from College and department communications and technical sources.
• Ability to operate various items of office related equipment, such as, personal computer, calculator, copier, and fax machine.
• Ability to lift, carry, push or pull medium to heavy objects weighing up to 50lbs, as well as squat, walk, climb (stairs and ladders), bend, crouch, stoop, kneel, stand, grasp, reach, pull and repetitive motions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Perform other duties as assigned.

Required Qualifications:

• Associate degree in a computer-related discipline.
• Two years of experience with computer/printer hardware troubleshooting, software installation/configuration/troubleshooting, project planning and management.
• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.

Hiring Range $25.18 - $32.73 per hour. Initial salary placement is based on candidate experience and internal equity. Please include a complete resume including all relevant and related work experience.

Application Process:

• Click Here to apply online
• Position will remain open until filled

• For consideration, you must:

  Include dates of employment in your application or attachment;

  Cover letter recommended and preferred

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).
• For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.
• Participation in a retirement plan. If you are retired from the Maryland State System, you may not enroll in either the pension, or optional retirement plan, per state law.

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).

• For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.

• Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earn ings restrictions, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date