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Student Support Specialist
Student Support SpecialistPosition PurposeThe primary objective of this position is to provide high quality customer service to NEC students and families regarding financial aid, billing and payments.Essential Duties Summary Promptly answer incoming calls and make outreach calls; Promptly answer incoming emails and return voicemails; Effectively and accurately communicate Federal and Institutional financial aid and billing polices and procedure; Assist students to obtain all available funding to help cover account balances and assist with their account questions; Assist students with the completion


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