A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.Provide quality customer service to patrons, in-person, over the telephone, via email and through online systems to support the goals of a large, educationally-driven, student-oriented, fast-paced, comprehensive, state-of-the-art career services office. Lead out the information desk team. Monitor and strategize direct service logistics to ensure effective operations. Serve as a Handshake Super User to oversee the system's appointment features and Handshake access requests. Customer Service/Student Developme