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Senior Access Coordinator of Testing Services
Location: Chicago, ILJob Description:Oversees exam accommodations to ensure arrangement in a timely and effective manner for eligible students, and timely confirmation of those arrangements with all pertinent parties.Assesses service delivery model and establishes key performance indicators for the testing portfolio; reviews data for feedback survey and makes decisions regarding process improvements; proposes systemic changes to SDS leadership.Hires and trains proctors to support the implementation of student exam accommodations.Coordinates and schedules proctored exams, including part-time staff workloads and hours.Assists with the management of the physical office space and test location


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