Coodinator for Residence Life: Leadership & Development
Location: Boone, North Carolina
Student Conduct Administration
This is a live-in position, meaning staff members are provided a furnished two bedroom apartment, meal plan, and upgraded reserved parking space. Position eligible for relocation reimbursement.
The Coordinator position is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university. This is a live-in position, meaning staff members are provided a furnished apartment, meal plan, and upgraded reserved parking space. When available and approved, Coordinators receive departmental support for professional involvement and travel. There are 9 Coordinators on the Residence Life Team, along with 13 Graduate Assistants, 3 Assistant Directors, 2 Administrative Professionals, and the Associate Director.
This position is responsible for management and support related to Student Leadership – Residence Hall Association (RHA) & National Residence Hall Honorary (NRHH), training/development, and student conduct. They support the Building Supervisors, Assistant Directors, and Associate Director in managing and distributing caseloads, coordinating recognition, and providing support for training & development.
Serve as the full-time advisor for Student Leadership Conferences
Supervise the GA for Student Leadership who advises NRHH and RHA
Oversee Student Leadership Meetings, coordinate Housing Community Updates
Oversee banquets and recognition
Assist with the management of the Student Leadership Neighborhood Associations
Work with existing student leaders to recruit, select, and train future student leaders
Meet individually with RHA and NRHH executive board members as appropriate
Lead semester goal-setting sessions for Student Leadership
Guide budget development for RHA and NRHH and oversee the purchasing and budgets for these organizations.
Ensure Student Leadership web site content is current, useful, attractive, and accurate
Coordinate monthly Student Leader Presidents and Departmental Leadership Meetings
Serve as a liaison between RHA and other institutional and external entities
Training and Development
Coordinate student staff evaluations
Assist with Residence Life Trainings and Development Initiatives
Lead and coordinator training and development sessions for student staff
Assist with the day-to-day management of on-campus conduct violations
Work closely with GAs and Coordinators on responding to incident reports
Oversee case distribution levels for GAs and Coordinators
Communicate regularly with staff in the the Office of Student Conduct and serve as a liaison between departments
Crisis and Case Management
Participate in a rotating weekly on-call system providing emergency assistance to staff and approximately 6,300 residents, including over university breaks
Provide leadership to staff and students during crises in the residence hall and in the greater campus community
Become familiar with and follow institutional and departmental guidelines regarding emergencies
Review all incident reports and documentations and refer appropriate incident reports to the Office of the Dean of Students
Serve as hearing officer for first and second-time University Housing and Code of Conduct violations
Serve as a case manager for student concerns and intervention within the area of responsibility
Clearly communicate, interpret, and enforce department and university policies to staff and students
Ensure staff members are appropriately confronting and documenting behavior issues and concerns
Serve as a resource or referral for students and staff.
Be accessible, visible and present to students in the building and area
Provide educational and social activities in order to minimize campus behavioral issues
Develop collaborative relationships with campus partners
Complete regular assessment and evaluation in areas of job responsibilities
Serve on departmental and division work groups, task forces, and committees
Along with the Residence Life team, develop and assist in achieving University Housing department goals
Attend staff training and professional development events in University Housing and Student Affairs
Attend and participate in Residence Life meetings
Meet weekly with a direct supervisor, Assistant Director of Residence Life
Develop and complete a professional development plan
Post and maintain office hours as required by the supervisor
Work with a variety of technology tools and platforms including Google Suite, StarRez Housing Management Software, AiM Work Order System, eRezLife Software, Maxient Student Conduct, Engage Software, etc.
Complete summer responsibilities including, but not limited to orientation, and special projects
•Master’s degree •One year experience working within Student Affairs or Higher Education. (Two years of GA experience is equivalent to one year full-time)
Master’s degree in Student Affairs, Higher Education, Counseling, or related field
Full-time experience working in college housing
Experience working with Maxient and/or StarRez software
Appalachian State University is a member institution of the 17 campus University of North Carolina System and has an enrollment of over
20,000 students. AppState is located in the beautiful Blue Ridge Mountains in Boone, North Carolina. The housing system
currently serves 6,300 students in eighteen university residence halls.