24-83 Senior Associate Director of New Student Programs (SUA3)
West Chester University of Pennsylvania
Location: West Chester, Pennsylvania
Higher Education Institution
Internal Number: 24-83
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University’s Division of Academic Affairs invites applications for the position Senior Associate Director of New Student Programs (SUA3).
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
The Office of New Student Programs (NSP) coordinates orientation and outreach programs for first-year, transfer and adult-learner students, as well as the family and friends who support them. NSP collaborates with a variety of campus partners to promote a successful transition to West Chester University by acclimating students and their supporters to academic and co-curricular services, resources for student success and achievement, and opportunities to connect with their peers, professors, and colleagues.
Reporting to the Director, the Senior Associate Director is a key member of the Office of New Student Programs and enrollment management efforts. This position hires, trains and supervises undergraduate student workers;oversees orientation efforts focused on retention and building community including orientation registration, marketing, logistics, and the online pre-orientation program; and serves as a liaison to the Director of Enrollment Communication.
The ideal candidate will demonstrate experience in supervising and training student workers, enrollment management, orientation programming, and marketing and advertising. They will also demonstrate the ability to manage multiple priorities and establish relationships to support new student populations in a diverse campus community.
Plan recruitment initiatives and hiring efforts for the undergraduate orientation leader team
Supervise, train, mentor, and build a sense of community amongst undergraduate student workers
Design assessment tools to measure the undergraduate student worker learning outcomes
Oversee undergraduate student worker assignments and performance evaluations
Establish an end-of-contract orientation leader celebratory award ceremony
Regularly update the NSP website
Oversee NSP branded efforts in partnership with Marketing and Branding to ensure consistency on projects and items
Manage new student pre-orientation platform
Ensure distribution of pre-orientation to all new deposited students and track completion rates
Serve as liaison to the Director of Enrollment Communications and the Office of Admissions
Assign registered students to orientation leader peer groups for all on-campus orientations
Oversee attendance records and coordinate outreach for students absent from orientation and/or welcome week programs to make up missed information
Oversee and coordinate the fall and spring extended orientation programs
Represent the Office of NSP at enrollment management events, Admissions events, and other campus events
Other duties as assigned
A master’s degree in higher education, student affairs or related area or scheduled completion by May 2024
Two years of work experience in orientation / new student programming (Graduate experience acceptable)
Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
Availability to work evening and weekend shifts as needed
Demonstrated experience in student recruitment, selection, supervision, and mentoring
Experience planning and implementing programs and events
Assessment and data analysis experience
Experience working with enrollment management and/or academic affairs
Experience marketing, branding, and advertising
Experience training and presenting
Ask about the opportunity to work from home and alternate work schedules.
Salary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement.
Candidates should apply online at https://www.schooljobs.com/careers/wcupa. Application allows for cover letter, resume, and three professional references.(All required for consideration). Review of applications will begin immediately and continue until the position is filled.
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.