The Office of Student Financial Support at The Johns Hopkins University seeks to hire an Assistant Director, Financial Aid to help support the university's mission to bring and retain the most talented, creative, and ambitious students to the Hopkins community regardless of financial circumstances. Reporting to the Senior Assistant Director & Manager for Financial Aid, this position will serve as one of three primary retention coordinators for financial aid. The ideal candidate is a highly motivated and innovative professional, with outstanding interpersonal skills, a commitment to the principles of access and diversity, and providing the best customer service and student support experience to our families.This position offers a hybrid work model.