Career Center

Scheduled Hours

37.5

Position Summary

The primary purpose of this role is to support a more centralized graduate federal aid model housed in Student Financial Services. This role will help develop student-focused workflows and document process and procedures. The individual in this role will also act as liaison between Student Financial Services, Graduate Financial Aid representatives, the various graduate academic departments and administrators and support the operational financial aid aspects of graduate students and divisions.

Job Description

Primary Duties & Responsibilities

• Serves as the primary point of contact between SFS and the graduate and professional aid offices in each division to deliver aid to Danforth graduate and professional students. This includes planning, problem solving, and working with graduate and professional aid reps as partners in supporting their students.
• Serves as resource to graduate aid to support manual processes related to having PowerFAIDS as financial aid system of record. These might include making manual updates to aid offers, helping resolve incomplete aid applicants, or manually entering corrections.
• Provides assistance to Operations Area including, but not limited to:
  • Assists in audits, reconciliations, and federal and state reporting.
  • Ensures compliance with university policies and procedures and federal regulations as they relate to graduate programs and graduate aid, etc.
  • Modifies financial aid offers based on changes in enrollment level, budget adjustments, outside financial aid, and calculations of Return of Title IV funds.
  • Reviews verification materials from financial aid applications for completeness and accuracy.
• Performs other duties as assigned.

Working Conditions

• The position will be located in an open office environment. 
• There is some lifting of materials.
• The position may involve staffing events.
• Knowledge of office equipment.
• Overtime and weekend work may be required.
• As conditions merit, this position may be required to work remotely.

Preferred Qualifications

• Experience with PowerFAIDS and reporting utilities such as COGNOS for report writing.
• General knowledge of COD, NSLDS, and Microsoft Office Applications.
• Experience with virtual meeting platforms such as Zoom and Microsoft Teams.
• Higher education knowledge and experience.
• Project management skills.
• Ability to set priorities and work independently.
• Microsoft Office skills (Microsoft Excel and Word).
• Must have ability to maintain strict confidentiality and discretion.
• Excellent interpersonal, verbal and written communication skills and problem-solving skills.
• Ability to work effectively with colleagues from across the college and to work cooperatively as a member of the Admission, Aid and Access Team.

Required Qualifications

• High school diploma or equivalent high school certification.
• Two years of related experience.

Grade

G07-H

Salary Range

$18.91 - $29.32 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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