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New Student Experience/Welcome Center Manager
SUMMARY DESCRIPTION: The Manager is responsible for the delivery of customer service within the Enrollment Management & Student Success division with a focus on the experience of new students. This includes assessment, delivery of services, and staffing of services. The position will collaborate with all EMSS departments to ensure delivery of efficient, but highly effective service. OVERALL PURPOSE AND RESPONSIBILITY: The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community. INSTITUTIONAL EFFECTIVENESS: Collaborates with department members and/


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