This Loan Administrator serves a key role of oversight and administration of all Federal, State, Institutional and Private Loans, as well as the Federal Pell Grant Program. Duties include processing of all loans and Pell grant awards, including but not limited to awarding, originations, rejects, disbursements and monthly reconciliations. Processing may include use of EdConnect, Ellucian Banner, Elm Select, COD and any other related systems as needed. This person is responsible for ensuring that funding is disbursed to the university on time and work collaboratively with student accounts and finance. This person is the subject matter expert for loan programs within the financial aid office and consulted for policies and procedures relating to loans. This position also includes other duties as assigned as they relate to ensuring that student service and institutional needs are met in a dynamic environment. Serve as Primary Data Administrator with EdConnect and process the Import and Export of all EDE files daily.
DUTIES AND RESPONSIBILITIES:
Serves as the subject matter expert for all loan programs – internal, federal, and private.
Processing of Federal Loans- including but not limited to originations, rejects, disbursements, errors and awarding for all Direct Loan Programs.
Processing of all Alternative (Private) Loans, Institutional or State loans. This may include any grant funded or other loans as determined by the University.
Processing of Federal Pell Grants- including but not limited to originations, rejects, disbursements, eligibility, errors and awarding.
Responsible for creation and implementation of a policy and procedure manual and ensuring compliance within all programs. Uses independent professional judgment within federal, state and institutional rules as required.
Develops procedures and policies for new programs, such as the proposed College of Osteopathic Medicine, and other newly-developed programs for all student levels. Assist with the development of loan opportunities for new Duquesne programs.
Monthly Reconciliation of all Federal Funds as per the Federal Regulations and in accordance with University Policies.
Completes other duties as assigned.
Associate’s degree in business, management, accounting, or related field from an accredited institution and 3 years of progressively responsible experience.
3-5 years of financial aid experience
Bachelor’s degree in business, management, accounting or related field from an accredited institution.
Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Highly developed interpersonal, analytic, problem-solving, organizational and communication skills, including the ability to listen thoughtfully and respectfully to a diverse population of constituents and stakeholders
Strong communication skills, both oral and written providing the ability to effectively communicate with multiple internal and external constituents
Knowledge and understanding of federal, states and agency-accrediting rules and regulations as they pertain to higher education admission. Very strong knowledge of federal and state regulations concerning financial aid, as well as NCAA regulations
Strong functional knowledge of FAMS system (Banner/Ellucian preferred)
Ability to run and design Banner automated processes for Pell and Direct Loan
A broad understanding of higher education processes and procedures, including shared governance, strategic planning, resource allocation and budget management
Ensures compliance with Federal and State laws pertaining to financial aid, affirmative action and FERPA
Membership and active engagement in appropriate national student service organizations, such as NASFAA and PASFAA
Proficiency with PC, Microsoft Office tools, email and the Internet with the ability to learn a variety of new technology systems; familiarity with Slate and Banner preferred
Proactive, strategic, analytical and deadline-oriented in a complex organization
Ability and willingness to work outside of regular business hours and some weekends during peak enrollment periods
Ability to prepare and maintain confidential data independently in accordance with established policies and procedures and exercise consistent discretion
Considerable knowledge of the laws, regulations and policies governing the operations of the University
Ability to create and maintain complex records and files
Willingness and ability to work evenings and weekends as needed during peak enrollment periods
Ability to exceed recruitment goals, facilitate staff development opportunities, exhibit teamwork, model analytical & critical thinking, engage in creative problem solving and demonstrate high levels of time management and organizational skills.
Ability to work with diverse populations and sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically
Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission. Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.